What are the responsibilities and job description for the Salesforce Administrator position at Real Time Talent Acquisition?
Job Overview:
Our client is seeking an experienced Salesforce Administrator to support a new Salesforce implementation and manage the platform's ongoing maintenance, enhancements, and user support. The ideal candidate will play a key role in optimizing Salesforce to enhance member engagement, streamline operations, and drive business growth.
Key Responsibilities:
- Assist in the implementation and configuration of Salesforce, ensuring alignment with business needs.
- Perform ongoing maintenance, updates, and enhancements to improve system functionality.
- Monitor system performance, troubleshoot issues, and optimize platform efficiency.
- Provide end-user support, including training, troubleshooting, and responding to user requests.
- Work closely with business stakeholders, developers, and vendors to customize Salesforce solutions.
- Manage data integrity, security settings, and user access controls.
- Develop and maintain reports, dashboards, and workflows to support business intelligence needs.
- Ensure compliance with industry regulations and best practices for CRM data management.
Qualifications & Requirements:
- Must be legally able to work in the US and NOT require sponsorship now or in the future.
- 4-7 years of experience as a Salesforce Administrator.
- Hands-on experience with Salesforce configuration, automation (Flows, Process Builder), and security settings.
- Strong understanding of Salesforce Sales Cloud, Service Cloud, and user management.
- Ability to create and manage reports, dashboards, and custom objects.
- Experience supporting a Salesforce implementation or migration is preferred.
- Salesforce Administrator (ADM-201) Certification required; additional certifications (e.g., Advanced Admin, Platform App Builder) are a plus.
- Strong communication skills with the ability to support and train end users.
- Experience in the financial services or credit union industry is a plus.
Why Join us?
- Be part of a mission-driven financial institution serving the local community.
- Opportunity to work on a new Salesforce implementation and shape its success.
- Competitive salary, benefits, and professional development opportunities.
Pay: $120,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Do you hold any Salesforce certifications?
Work Location: Hybrid remote in Oak Ridge, TN 37830
Salary : $120,000 - $130,000