Solutions Engineer

**DO NOT contact company employees directly regarding this position. All applications and inquiries must be submitted through the official application process. Direct outreach to employee email addresses will result in immediate disqualification from consideration.**

Join the team at REAL Solutions Group.

RSG is hiring a Solutions Engineer to own the bridge between what a client needs and what our licensing team and platform deliver. When a pharmacy, wholesale distributor, manufacturer, or compounding operation is evaluating RSG, you'll map their existing licensing footprint, design the plan to bring it onto the RSG licensing system, and make sure the scope we commit to is a scope we can execute.

Key Responsibilities:

• Lead discovery with prospective clients to document their current licensing and compliance footprint.
• Design integration and implementation plans that translate a client's existing licensing operations including license records, renewal calendars, application pipelines, and supporting documentation  into the RSG licensing system.
• Validate scope before we commit: assess each proposed engagement against the capacity of the licensing team and the capabilities of the platform, and recommend phasing or adjustments where the fit isn't clean.
• Support the sales cycle as the solutions lead: run platform demonstrations, field regulatory and technical questions, and contribute to proposals and statements of work (SOWs), while your sales partner owns negotiation and close.
• Present findings and recommendations to executive stakeholders, both internally and on the client side.
• Manage the handoff from signed deal to onboarding, giving the licensing team a clear, complete picture of scope, timeline, and client expectations.
• Build the reusable assets that make scoping repeatable: discovery questionnaires, implementation templates, and capacity-planning frameworks.
• Channel client feedback into improvements to the RSG licensing system and service model.

What You Already Have:

• 3–5 years of experience in solution engineering or implementation, preferably in pharmacy licensing, government regulatory operations, or compliance.
• Experience in a client-facing role — solutions engineering, implementation, onboarding, consulting, or account management — where you turned client needs into deliverable plans.
• Ability to articulate client needs technically, including the ability to translate client requirements in a way that aligns with product standards and requirements.
• Experience presenting to and working alongside executive stakeholders.
• Strong data-handling skills: advanced spreadsheet proficiency (Google Sheets or Excel — lookups, pivot tables, data validation) and a track record of turning inconsistent source files into clean, structured datasets required. SQL experience preferred.
• Comfort learning and using software deeply: you can master a proprietary platform and explain it credibly to non-technical audiences.
• Strong written communication, particularly scoping documents, implementation plans, and client-ready deliverables.
• A self-directed working style: you're comfortable owning outcomes with limited oversight, structuring ambiguous problems, and building processes where none exist yet.
• Bachelor’s degree preferred
• Comfortable working independently in a fully remote environment
• Proficiency with Google Workspace and Microsoft Office, including Gmail, Google Calendar, Excel, and PowerPoint

What We Offer:

• Competitive Salary
• Flexible schedule (because we are all human!)
• Remote position
• Generous PTO
• 401k matching and immediate vesting
• Medical, Dental, and Vision insurance plan
• Professional Development and Health and Wellness Stipends

Salary Range:

$90,000 DOE

About REAL Solutions Group

REAL Solutions Group was established to support pharmacies, telehealth companies, and drug supply chain facilities in successfully achieving sustainable regulatory compliance and industry credentialing. REAL Solutions Group offers independent and reliable consulting services through an experienced team of professionals that help navigate the ever-changing landscape of regulatory requirements. We are genuine in our dedication to protecting public health while understanding what it takes to achieve and maintain accreditation and compliance in the industry.

Additionally, at REAL Solutions Group, we are committed to making a positive impact on the world through our unwavering dedication to environmental sustainability and social issues. Our core values drive us to contribute meaningfully to the well-being of both our planet and the communities we serve.

Environmental Sustainability:

We recognize the urgent need to address environmental challenges and mitigate our ecological footprint. Our company is resolutely committed to reducing our carbon emissions, conserving resources, and implementing sustainable practices throughout our operations. We actively seek innovative solutions that promote a cleaner, greener future, both within our organization and the broader industry.

Social Responsibility:

Beyond profitability, our company places a paramount emphasis on social responsibility. We believe in fostering an inclusive and diverse workplace that respects the dignity and rights of every individual. We are dedicated to providing equal opportunities for all employees, regardless of their background, and to cultivating a culture of respect, collaboration, and empowerment.

Community Engagement:

We understand that our success is intricately linked to the well-being of the communities in which we operate. As such, we are deeply committed to engaging with local communities, understanding their needs, and contributing positively to their development. Through strategic partnerships, volunteering efforts, and philanthropic initiatives, we aim to create lasting, positive change in the areas that matter most.

Transparency and Accountability:

We hold ourselves accountable for the promises we make. We believe in open communication with all stakeholders, including our employees, customers, partners, and investors, about our progress and challenges in the realms of environmental sustainability and social responsibility. By transparently sharing our journey, we strive to inspire others to join us in our mission.

Join us at REAL Solutions Group and be a part of a purpose-driven organization that is actively shaping a better future for both the planet and its people. Together, we can drive meaningful change and make a lasting impact that extends far beyond the bottom line.