What are the responsibilities and job description for the Customer Service Representative position at Real Soft, Inc.?
Qualifications
This is an in-person role. Candidates must live in the Palm Harbor, FL area. High school diploma or equivalent.
Experience:
- One to two years' experience in medical billing claims/posting payments.
- Ability to handle multiple tasks.
- Strong communication and customer service skills.
- Intermediate knowledge of MS Outlook, Excel and Data Entry.
- Proficient in medical billing clearinghouse Availity and Emdeon (Change Healthcare) Accounts payable and receivable knowledge is a plus.
Responsibilities
- Responsibilities include but are not limited to following up with customers, verifying the client’s information, scheduling installations, sending emails, creating customer accounts, utilizing product and pricing information to assist in answering questions and provide quotes.
- Assisting in Medical Billing Claims for government and MCO's, Ability to process claims accurately, follow up with denials.
- Working closely with a team, collaborating, being adaptable, follow policies and procedures, provide support in other departments if needed when requested by management and provide superior customer service to internal and external customers
Job Type: Contract
Pay: Up to $16.50 per hour
Expected hours: 40 per week
Experience:
- Medical billing: 1 year (Required)
- Customer Service: 1 year (Required)
Ability to Commute:
- Palm Harbor, FL 34684 (Required)
Work Location: In person
Salary : $17