Property Manager

About the Role

We are looking for a high-performing Property Manager who takes ownership of results, not just tasks.

This role is responsible for managing the performance of a residential portfolio, including occupancy, rent collection, listing speed, resident experience, and owner communication.

You will work alongside a dedicated leasing coordinator and maintenance team, allowing you to focus on driving results and protecting the asset.

This is not a traditional property management role. You are accountable for outcomes, even when execution is handled by other team members.

This role requires strong decision-making and the ability to take action without waiting for direction.

What You’ll Be Responsible For

Portfolio Performance

• Maintain high occupancy and minimize days vacant
• Ensure rents are aligned with market conditions
• Support and drive the lease renewal strategy
• Monitor and improve overall portfolio performance across Austin and a small DFW portfolio

Property Onboarding (AppFolio and LeadSimple)

• Set up new properties accurately and completely in AppFolio, collect missing property and owner information
• Ensure all required data, documents, and settings are entered correctly
• Confirm property is ready for leasing, accounting, and operations
• Coordinate with internal teams to ensure a smooth onboarding process

Listing Coordination & Time to Market

• Coordinate make-ready timelines with our Maintenance Team, after PMA is signed
• Schedule and ensure completion of property photos (with internal support for enhancement)
• Schedule and ensure completion of listing video (with internal support for creation)
• Publish listings on Showdigs and all marketing platforms
• Ensure listings go live quickly once the property is ready
• Drive timelines aggressively to minimize time to market

Leasing Performance Oversight

• Oversee leasing performance, including showings, applications, and conversions
• Ensure all properties are set up for self-showings and have strong availability
• Monitor activity levels and take action when demand is low
• Approve pricing, positioning, and leasing strategy
• Coordinate with the leasing team, who executes showings, applications, and lease preparation

Rent Collections & Lease Enforcement

• Maintain near-zero delinquency by the 15th of each month
• Ensure 3-day notices are sent by the 8th without exception
• Enforce lease terms, including late fees and violations
• Manage HOA notices and ensure proper resolution

Owner & Resident Communication

• Provide weekly updates to owners of vacant properties
• Serve as the primary point of contact for owners
• Maintain strong resident communication and resolve issues professionally

Maintenance Oversight

• Oversee maintenance workflow through Property Meld
• Ensure requests are assigned and progressing promptly
• Monitor aging work orders and escalate when needed
• Confirm completion and resident satisfaction
• Communicate updates to owners as needed

Move-In Coordination & Asset Protection

• Ensure all move-in inspections are completed before occupancy
• Verify inspection reports include proper documentation and photos
• Confirm property condition is accurately recorded to protect the asset

Move-Out Coordination & Security Deposit Management

• Coordinate and manage resident move-outs
• Schedule and ensure timely completion of move-out inspections
• Verify inspection reports include complete documentation and photos
• Assess and document damages beyond normal wear and tear
• Enter all applicable move-out charges in AppFolio
• Prepare and issue security deposit disposition letters in compliance with Texas law
• Ensure all timelines and documentation requirements are met
• Ensure all charges are properly documented and recoverable to protect owner revenue

Systems & Process Discipline

• Use LeadSimple (CRM) to manage tasks, workflows, and communication
• Maintain high task completion and follow-up standards
• Ensure all activity is documented and trackable

What You Are NOT Responsible For

• Lead generation or sales
• Direct maintenance scheduling

Compensation & Benefits

• Base Salary: $50,000
• Performance Bonus: Quarterly bonuses tied to:
• Portfolio performance (occupancy, days vacant, rent accuracy, renewals)
• Customer satisfaction (RPM surveys and Google reviews)
• System execution (LeadSimple workflows)
• Company growth (doors, revenue, revenue per door)
• Total Compensation: $80,000 – $90,000 for strong performers
• This role requires local travel between properties; mileage reimbursement is not provided.
• Healthcare: Fully covered

What Success Looks Like

• Properties are listed quickly, and leasing activity is strong
• Vacancy timelines are controlled, and pricing is aligned with the market
• Rent is collected consistently with minimal delinquency
• Lease terms are enforced, and revenue is protected
• Owners receive consistent, proactive communication
• Resident and owner satisfaction remains high
• Systems are used consistently, and tasks are completed on time

This Role Is Not For

• Individuals looking for a task-based or administrative position
• Candidates who prefer to “hand off” responsibility instead of owning outcomes
• Anyone uncomfortable being measured on performance and results

Requirements

• Texas Real Estate License preferred (not required)
• Experience in property management, operations, or high-level customer service
• Strong communication and conflict resolution skills
• Highly organized with strong follow-through
• Comfortable using systems and tracking performance metrics

Why Join RPM LoneStar

We are a performance-driven property management company focused on protecting, managing, and growing our clients’ real estate investments.

This role offers clear expectations, measurable results, and strong upside for individuals who take ownership and execute at a high level.

If you’re looking for a role where your performance directly impacts your compensation and growth, we’d like to hear from you.