What are the responsibilities and job description for the Front Desk Concierge position at Real Property Management, Inc.?
A Concierge is a customer service employee who works in a high-rise community. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They are considered to be upscale, high-end information, desk employees. The concierge will need to be familiar with the surrounding area to provide directions. The Concierge also performs other services for residents, which may involve receiving packages at the front desk for a resident, or ensuring that a resident’s dry cleaning is picked up or dropped off.
Part Time: 3rd Shift 11:00 pm - 3:00 am
Avaiable on Sunday, Tuesday, Wednesday, and Thursday
Job Duties and Responsibilities
Duties include but are not limited to:
- Welcomes guests/new customers to facility.
- Performs various administrative/managerial tasks in support of the facility's mission.
- Creates a positive experience for guests by attending to their needs and answering questions.
- Create reservations for residents to use building amenities.
- Other duties as assigned.
Knowledge and Skills
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Self-motivated, proactive, detail oriented and a team player.
- Time management and time critical prioritization skills.
Education and Experience
- High School Diploma or GED Required
- 1 – 3 years of directly related or closely related experience
Working Conditions
- Non-Typical office environment (frequent standing, walking, talking, etc.), both inside activities
- and outside activities.
- Overtime may be required (on-call, weekends, 24hr emergency, etc.)
- Frequent social interaction
- Free Onsite Parking
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Able to Work Sunday, Tuesday, Wednesday, Thursday?
Experience:
- Concierge: 2 years (Preferred)
- Front desk: 2 years (Preferred)
Shift availability:
- Overnight Shift (Required)
Work Location: In person
Salary : $16 - $20