HR Manager, Total Rewards

Job Title: HR Manager, Total Rewards

Department: Human Resources

Reporting To: Director, Compensation & Total Rewards

Location: Marietta, GA (Corporate Office) In Office

Travel Requirements: 25%

Position Type: Full-Time

FLSA Status: Exempt

Job Summary:

The HR Manager, Total Rewards, is a strategic and operational leader responsible for the design, implementation, administration, and continuous improvement of the organization’s benefits, leave, wellness, and total rewards programs. This role ensures offerings are competitive, cost-effective, compliant, and aligned with business goals to attract, retain, and engage a high-performing workforce.

Reporting to the Director, Compensation & Total Rewards, this position collaborates closely with the Compensation Manager, Finance, Legal, and HR teams and oversees vendor management, compliance reporting, employee communications, and systems integration.

Duties/Responsibilities:

Benefits Administration

• Design, implement, and manage employee benefit programs including medical, dental, vision, life, disability, wellness, and retirement plans.
• Oversee the company’s self-funded medical insurance programs including stop-loss policies, claims analysis, renewals, and cost containment.
• Regularly evaluate and enhance benefit offerings for competitiveness, employee engagement, and alignment with total rewards strategy.
• Serve as the primary contact for brokers, TPAs, insurance carriers, and other vendors; negotiate renewals and ensure service levels.
• Conduct benefit plan audits and ensure accurate and timely processing of ACA reporting (e.g., Form 1095).
• Partner with Finance on budgeting, forecasting, and financial analysis for benefits and retirement programs.
• Ensure compliance with ERISA, ACA, HIPAA, COBRA, and other applicable regulations.
  
  

Wellness & Engagement

• Champion wellness programs to promote employee well-being and a healthy work-life balance.
• Partner with engagement teams to design initiatives that address employee health needs and align with organizational culture.
• Evaluate and adjust wellness programs based on participation data and employee feedback
  
  

Leave & Workers’ Compensation

• Administer all leave programs including FMLA, ADA, personal leaves, and state-specific leaves.
• Oversee parental pay and ensure consistent application of leave policies.
• Maintain compliance with federal and state laws governing leaves.
  
  

Open Enrollment & Communication

• Lead annual open enrollment strategy and execution, including planning, communication, and employee education.
• Conduct live and virtual sessions to explain benefit options and changes.
• Support onboarding processes related to benefit elections and payroll deductions.
  
  

HRIS & Data Management

• Oversee benefits administration in the HRIS system, ensuring accuracy, efficiency, and data integrity.
• Collaborate with HRIS and Payroll to implement improvements and resolve system issues.
• Provide training and support to HR team members on system use and data entry standards.
  
  

Retirement Plan Administration

• Manage retirement plans in partnership with Finance, including audits and regulatory reporting.
• Stay informed of trends and ensure alignment with industry standards and employee needs.
  
  

Training, SOPs & Team Development

• Develop and lead training sessions on benefits, ADA, wellness, and related topics for HR and field leaders.
• Maintain and update SOPs for all areas of responsibility including onboarding, terminations, and benefits processes.
• Provide guidance on benefits practices and legal updates to ensure team alignment and knowledge retention.
  
  

ADA Accommodation & Employee Support

• Respond to employee benefit inquiries with a focus on clear communication and timely resolution.
• Coordinate ADA accommodation processes with Legal and HR, ensuring compliance and sensitivity to employee needs.
• Promote an inclusive workplace by supporting equitable access to benefits and accommodations.
  
  

Compliance & Reporting

• Ensure ongoing compliance with federal, state, and local laws related to benefits, leaves, wellness, ADA, and retirement.
• Oversee all required reporting including Form 5500, ACA filings, non-discrimination testing, and internal audits.
• Maintain updated plan documents and communicate policy changes across the organization.
  
  

Vendor & Relationship Management

• Manage relationships with all benefits and leave-related vendors including brokers, TPAs, and carriers.
• Evaluate vendor performance and address service concerns.
• Negotiate contracts to ensure competitive pricing and value-added services.
  
  

Process Improvement & Special Projects

• Continuously assess and refine processes for benefits administration, leave, and wellness initiatives.
• Support the Director, Compensation, Payroll Strategy & Total Rewards with cross-functional projects and strategic initiatives.
• Collaborate with HR, Payroll, and Finance to ensure seamless integration of benefits and compensation data.
  
  

Qualifications:

• A Bachelor's degree in human resources, business, or a relevant field, or a minimum of 7 years of equivalent work experience.
• SHRM Certified Professional (SHRM-CP), Senior Certified Professional (SHRM-SCP), or HRCI equivalent is preferred.
• At least 5 years of progressive experience in benefits management or a related role.
• Demonstrated experience in leading open enrollment processes and managing HRIS benefits administration.
• Knowledge of laws and regulations as they apply to base compensation and incentive compensation programs, company policies, and operations.
• In-depth knowledge of employee benefits, ADA accommodation processes, FMLA leave, wellness programs, retirement plan management, onboarding, and termination processes.
• Strong analytical skills and ability to interpret and communicate data.
• Computer proficiency and technical aptitude with the ability to use Microsoft products, including Excel.
• Effective time management skills and ability to manage multiple tasks.
• Effective written and oral communication skills.
• Bi-lingual proficiency in Spanish is a plus.
• Demonstrated consistent high attention to detail and accuracy.
• Must embrace working in an entrepreneurial environment that is fast-paced, core values driven, and customer focused.
• Ability to think and plan proactively, ability to prioritize workflow, and stay organized while meeting deadlines and working with competing demands.
• People-focused attitude with high level of professionalism and judgment.
• Ability to maintain utmost confidentiality and discretion with sensitive information.
• Ability to work independently as needed and in collaboration with the team.
  
  

AMAZING BENEFITS:

⭐ Paid Holidays

⭐ PTO - Paid Time Off

⭐ FREE Life Insurance

⭐ FREE AD&D Insurance

⭐ FREE Disability Insurance

⭐ Health Care Insurance - Company pays most of the cost!

⭐ Dental & Vision Care Insurance options

⭐ 401(K) Retirement Plan GENEROUS company match

⭐ Fitness Reimbursement

⭐ Referral Bonus

⭐ Financial Wellness Classes

⭐ Employee Loan Program

⭐ More!

Real Floors: We Live “GotYourBackAbility” Every Day!

NOTE: Principals only. Recruiters, staffing agencies and other third parties will not be considered.

Real Floors, Inc. & Real Floors Commercial, Inc. provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.