What are the responsibilities and job description for the E-Commerce Team Member position at Real Cold?
Why RealCold?
Established in 2022, RealCold was founded to address the unmet needs of the food cold chain sector. By combining high growth strategic locations, state-of-the-art facilities, and exhaustive offerings that include traditional storage programs and diverse value-added services (including DTC), the company has positioned itself as a collaborative and integrated provider for food retailers, producers, and distributors. This mission is reinforced through its highly bespoke solutioning and customer centric approach. The RealCold platform operates a national, omni-channel network, inclusive traditional storage offerings, as well as comprehensive direct-to-consumer program, which can reach the majority of U.S. consumers within 1- or 2-day ground service.
Role Overview:
As an E-Commerce Team Member, you are part of a team that will support the Ecommerce Business. The e-Comm Team Member will accurately and safely pull, pack, and ship orders received on our e-commerce and warehouse management system platforms. The incumbent must interface well with other team members to create a positive work environment and healthy team culture.
Essential Functions and Key Responsibilities:
- Responsible for promoting a Safety Culture throughout the Facility, working safe is always the #1 priority; clean as you go to ensure everyone is working in a safe environment.
- Select products according to tickets and accurately place them in boxes for shipments.
- Effectively label packages as fragile or perishable for effective shipment.
- Assemble daily shipments by order location & category.
- Ensure orders are packed into appropriate shipping containers for customer delivery.
- Inspect the product as packing to ensure there is no damage.
- Perform quality control assessments and stack them safely & securely.
- Build and stack boxes.
- Perform other assigned duties as instructed.
Requirements of the Position:
- Must be 18 years or older.
- High school diploma or equivalent required.
- Must read, write, and understand English.
- Warehouse Management System (WMS) experience preferred.
Knowledge, Skills, and Abilities:
- Interact in a professional, friendly and respectful manner.
- Excellent attention to detail.
- Positive attitude and strong desire to succeed.
- Great work ethic.
- Ability to listen and take direction agreeably.
- Be on time to work and reliable.
Work Requirements:
- Must be able to pass a background check.
- Must be flexible and be able to work overtime.
- Must be willing to work weekends and evenings.
- Ability to work well under pressure.
- Dress code is relaxed with a few rules to follow for safety; comfortable, closed-toe shoes are required.
Work Environment:
This job will involve occasional exposure to some disagreeable elements such as cold temperatures, loud noises, and dust and dirt. The work performed will be repetitive in nature. You will be working around moving machines, order pickers and forklifts.
Physical Requirements:
This is not an all-inclusive list, but it is intended to give an overview physical requirement for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job, the employee is regularly required to:
- Prolonged periods of walking through a cold warehouse environment below 34 degrees for up to 8 to 10 hours daily.
- Able to maintain a high level of physicality for prolonged periods.
- Must be able to maintain attention for long periods of time with constant interruptions.
- Continuously able to walk stand, kneel, bend at the knees, squat throughout the day.
- Continuously reach and pull.
- Ability to lift up to 50lbs multiple times a day
What We Offer You:
- Comprehensive benefits package to include medical, dental, vision, HSA, FSA, Short- and Long-Term Disability, and Life Insurance
- 401(k) Match
- Paid Time Off
RealCold is an Equal Employment Opportunity Employer. We believe in providing employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.