What are the responsibilities and job description for the Superintendent position at Ready Window Sales and Service?
READY WINDOW SALES AND SERVICE, CORP.
JOB DESCRIPTION — SUPERINTENDENT
Department: Field Operations / Construction
Reports To: Assigned Project Manager / Operations Management
Employment Type: Full-Time
Location: Assigned jobsites; travel between projects as needed
Position Summary
The Superintendent oversees daily field operations for window, door, and glazing installation projects. This position coordinates installation crews and subcontractors, monitors jobsite safety and workmanship, and keeps work moving according to approved plans and project schedules.
The Superintendent serves as the company’s primary onsite representative and works closely with the Project Manager, general contractor, warehouse, delivery personnel, and service department to resolve field issues and complete projects successfully.
Essential Duties and Responsibilities
Jobsite Supervision and Scheduling
Supervise daily installation activities and assign work to field crews.
Coordinate manpower, equipment, material staging, and work areas to meet project milestones.
Coordinate installation sequencing and site access with the general contractor and other trades.
Identify delays, access restrictions, and installation obstacles; promptly notify the Project Manager and recommend solutions.
Request approval before scheduling overtime or committing to additional labor or expenses.
Installation Quality
Review approved shop drawings, specifications, installation instructions, and project scope before work begins.
Verify field measurements, opening conditions, and installation readiness; report discrepancies before proceeding.
Inspect installations for proper anchoring, alignment, operation, sealing, waterproofing, and finish quality.
Confirm crews use approved materials and follow applicable installation requirements.
Coordinate inspections, testing, corrective work, and punch-list completion.
Protect installed products and surrounding property from damage.
Safety and Jobsite Conditions
Enforce company safety procedures, site safety rules, and applicable safety requirements.
Conduct or participate in safety meetings and communicate job-specific hazards.
Verify required personal protective equipment is used and workers have appropriate training for assigned tasks.
Stop unsafe work and coordinate corrective action with management or the Safety Department.
Promptly report injuries, incidents, near misses, equipment concerns, and property damage.
Maintain orderly work areas and safe material storage and handling practices.
Materials, Deliveries, and Equipment
Coordinate delivery needs with the Project Manager, warehouse, and delivery team.
Confirm access, unloading arrangements, storage space, and equipment are ready before deliveries.
Check received materials against delivery documents and promptly report shortages, damage, or incorrect products.
Track material needs early enough to prevent avoidable downtime.
Monitor the proper use, security, and condition of company tools and equipment.
Communication and Documentation
Provide daily reports covering manpower, work completed, deliveries, delays, safety concerns, and photographs.
Maintain accurate field records and verify employee hours and project assignments as required.
Attend project coordination meetings and communicate relevant updates to the Project Manager.
Document scope changes, extra-work requests, and field conflicts; obtain authorization before proceeding with work outside the approved scope.
Respond promptly and professionally to company and project communications.
Escalate customer or general contractor concerns that could affect cost, schedule, quality, or the company’s reputation.
Crew Leadership and Accountability
Set clear expectations for productivity, attendance, workmanship, and professional conduct.
Coach employees and identify training needs.
Coordinate subcontractor activities and communicate performance concerns to the Project Manager.
Report attendance, conduct, and performance concerns to management and Human Resources.
Support project handoffs and final completion, including punch lists, material reconciliation, and equipment return.
Required Qualifications
High school diploma or equivalent.
At least three years of experience in window, door, glazing, or closely related construction installation, including experience leading field crews.
Ability to read and interpret shop drawings, specifications, and installation details.
Working knowledge of installation methods, anchoring, sealants, waterproofing, and material handling.
Strong leadership, organization, communication, and problem-solving skills.
Ability to manage competing priorities and coordinate work with multiple trades.
Ability to use email, mobile applications, photographs, and digital field reports.
Valid driver’s license and ability to travel to assigned jobsites.
Preferred Qualifications
Experience supervising impact-resistant window and door installations on commercial, multifamily, or high-rise projects.
OSHA 30-hour construction training.
Relevant training in fall protection, aerial lifts, scaffolding, or material-handling equipment.
Ability to communicate in English and Spanish.
Working Conditions and Physical Requirements
Work takes place primarily at active construction sites and may involve outdoor weather, heat, noise, dust, uneven surfaces, and work at heights. The position requires walking jobsites, standing for extended periods, climbing stairs or ladders when necessary, and wearing required protective equipment.
The employee must be able to perform the essential functions of the position, with or without reasonable accommodation. Early starts, occasional weekend work, and travel may be required based on project needs.