Business Operations Coordinator

Pay Rate: $20.00 - $26.00/hr.

Position Overview:

The Business Operations Coordinator plays a pivotal role in ensuring the efficient operation of our branch, supporting both the Branch Manager and cross-functional teams. This dynamic position encompasses administrative, HR, accounting, sales, and operational responsibilities. The ideal candidate is proactive, detail-oriented, and a strong communicator who thrives in a fast-paced environment.

Why This Role Stands Out

• Industry Expertise: Experience in landscaping or a similar service-based industry.
• Tech-Savvy: Proficient in accounting and HR systems, Microsoft Office Suite, and internal communication tools.
• Organized & Agile: Exceptional attention to detail with the ability to prioritize and manage multiple tasks.

Key Responsibilities

Branch Operations

• Serve as the central Business Operations Coordinator for daily branch activities.
• Answer incoming calls and manage inquiries professionally.
• Coordinate travel accommodations and oversee uniform inventory.

Sales & Client Support

• Support the sales team with contract preparation and client documentation.
• Maintain accurate records of sales transactions and client communications.
• Assist in achieving branch sales goals through operational support.

Accounting & Financial Administration

• Accurately enter invoices into the accounting system.
• Process customer payments and follow up on outstanding balances.
• Assist with reconciliations and financial reporting.

Human Resources & Employee Support

• Conduct new hire orientations and manage onboarding.
• Coordinate H2B travel and accommodations.
• Support payroll preparation and processing.
• Maintain employee records and assist with workers' compensation claims.
• Act as liaison between HR leadership and branch staff.

The Business Operations Coordinator may be assigned additional duties based on evolving business needs.

Qualifications

• Education: High school diploma required; associate degree preferred.
• Experience: Prior experience in administrative roles, ideally in landscaping or a related industry.
• Technical Skills: ERP systems, Microsoft Office (Excel, Word, Outlook), and accounting software.

Core Competencies

• HR and accounting knowledge (payroll, invoicing, compliance).
• Strong written and verbal communication.
• Relationship-building with internal and external stakeholders.
• Discretion with confidential information.
• Problem-solving and adaptability.
• Ownership and accountability in task execution.

Performance Metrics

• Timely and accurate task completion.
• Quality of support to internal teams and clients.
• Accuracy in financial processing.
• Effectiveness in HR and safety compliance.
• Cross-departmental coordination and process improvement.

Working Conditions

• Office-based role with standard business hours (Monday-Friday).
• Occasional travel to other branches.
• Ability to lift up to 20 lbs and sit for extended periods.

This position is ideal for someone seeking a long-term career as a Business Operations Coordinator in a collaborative, growth-oriented environment.