What are the responsibilities and job description for the Fiber Optic Field Technician position at Ready 123 Solutions, LLC?
Overview
We are seeking a dedicated and skilled Fiber Technician ASAP to join our team. The ideal candidate will have a strong background in fiber splicing, network installation, and telecommunications. This role involves working both independently and as part of a team to ensure the successful installation and maintenance of fiber optic networks. The Fiber Technician will be responsible for providing exceptional service while adhering to safety protocols and industry standards. MUST HAVE TOOLS
Responsibilities
a. Fiber Installation & Burial:
- Pull pre terminated fiber from the nearest vault location to the customer’s home.
- Utilize direct burial techniques for the fiber, ensuring compliance with local regulations and best practices.
- Where required, sleeve the conduit in any openly exposed areas to ensure aesthetic consistency and hide the visible conduit, matching the surrounding environment.
b. Equipment Installation:
- Install the home router at the central location of the home or at the customer’s preferred location, taking into account optimal WiFi signal distribution and customer preferences.
- Verify that all equipment is properly configured and powered.
c. Test & Turn-Up:
- Conduct a comprehensive speed test to ensure the installed service meets the specified Service Level Agreement (SLA).
- Gather performance metrics, including upload and download speeds, and confirm that all SLAs are satisfied.
- Provide customer training on basic router operations, such as rebooting the system and connecting devices to the WiFi network.
- Help assist the customer in getting their devices connected to the new internet: (1) Phone, (1) Laptop / Computer, (1) Smart TV
Skills
- Proficient in fiber splicing techniques and network installation processes.
- Strong understanding of computer networking principles, including experience with Cisco routers.
- Background in telecommunications with knowledge of cabling standards and practices.
- Familiarity with mechanical knowledge relevant to installation tasks.
- Experience as a service technician, demonstrating problem-solving abilities in the field.
- Ability to work with hand tools effectively while adhering to safety regulations.
- Knowledge of electrical systems is a plus, enhancing troubleshooting capabilities. Join us as we expand our capabilities in the telecommunications industry, providing top-notch services that connect communities through advanced fiber optic technology.
Job Types: Full-time, Contract
Pay: $35.00 per hour
Benefits:
- Fuel card
Work Location: In person
Salary : $35