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Complaint Specialist II

React
Sarasota, FL Full Time
POSTED ON 12/30/2022 CLOSED ON 1/6/2023

What are the responsibilities and job description for the Complaint Specialist II position at React?

The Complaint Specialist II will focus on the complaint handling process. This individual will input complaints into a database system, participate in and coordinate investigations, update files, provide customer responses and ensure timely closure of complaints. The complaint specialist reports to the Director of Quality and Regulatory Compliance, or designated Complaint Manager.

ROLE AND RESPONSIBILITIES:

  • Receive and document complaints
  • Follow up withinitial reporters for additional complaint information as required
  • Perform and/or coordinate complaint investigations
  • Works cross functionally to ensure timely complaint closure
  • Determine Medical Device Reporting in accordance with 21 CFR Part 803 Medical Device Reporting and 806 Corrections and Removals, and other international regulatory reporting
  • Create and submit MDRs to regulatory agencies within required timeframes
  • Maintain the complaint database
  • Identify and lead process improvements
  • Participate insoftware validation of complaint database
  • Perform other quality and regulatory-related duties as assigned

Salary : $43,900 - $55,500

REVENUE SPECIALIST II
Florida Department of Highway Safety and Motor... -
Sarasota, FL
ENVIRONMENTAL SPECIALIST II
The State of Florida -
Venice, FL
ENVIRONMENTAL SPECIALIST II - 64029464
State of Florida -
VENICE, FL

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