Program Coordinator (Health Workforce Outcomes)

Reach Out is a nonprofit 501(c)(3) organization that has been serving the Inland Region of Southern California since 1969. Reach Out’s mission is to strengthen communities by bringing people together to solve our region’s toughest issues: breaking barriers to education achievement, expanding economic opportunities, and creating safe, healthy, and innovative communities. Our aim is to be an effective, positive disruptor of the inequitable status quo. Our core work of strengthening communities takes many forms, from direct services to youth and families, to deep root cause work in building the health and quality of life in our region. 

Reach Out is seeking team members who are passionate about building an equitable Inland Empire, and who recognize that, collectively with our partners, we will be the ones who will ultimately shift mindsets, policies and practices toward equity, justice, and prosperity for all our residents. We support the rights of immigrants, the LGBTQ community, and persons living with disabilities. If you hold these same values and goals, Reach Out offers a stellar work culture, a rich benefits & retirement package, and the opportunity to use your talents to build a region where all can thrive. 

BASIC POSITION FUNCTION

Working closely with both the Health Workforce Outcomes (HWO) Director, and under the supervision of the HWO Manager, the Program Coordinator is responsible for supporting the overall achievement of key outcomes and the shared overall success of the HWO department. Reach Out is seeking an organized, relationship-driven Program Coordinator with experience in healthcare to drive results in building the health workforce in the Inland Empire.

• $27.12/hour

Benefits:

• Cost and no-cost options for health insurance.
• Reach Out pays 100% of its employee’s dental, vision, and life insurance.
• Employee Assistance Program (EAP).
• Paid personal time and sick leave.
• 13 holidays per year.
• 403(b) retirement plan with match after 1 year.
• Professional development.
• Work laptop provided.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Be an advocate and champion for health workforce initiatives in the Inland Empire

• Recruit and secure employer engagement in IE health workforce initiatives.
• Interface, and be a primary point of contact, with IHPC Advisory Council and Health Sector members for health workforce initiatives
• Co-develop and implement a communications plan for Advisory Council and Health Sector teams to ensure engagement, receive input and recommendations and answer questions.
• Prepare slide presentations for Advisory Council, All Members and Health Sector meetings using PowerPoint and Canva.
• Lead or co-lead quarterly Advisory Council and monthly Healthcare sector meetings.
• Ensure regular attendance at all IHPC meetings to meet member participation standards.
• Promptly inform senior management of important issues or opportunities to be addressed related to the achievement of IHPC goals.
• Provide ongoing follow-up and problem-solving support to participants and employers, ensuring performance meets program, employer, and participant expectations.
• Collaborate with leadership and project teams to fulfill program deliverables.
• Work collaboratively with the entire HWO team on a variety of projects and events as needs arise.
• Coordinate with Learning & Evaluation staff to collect, track, and enter outreach and outcome data.
• Interact regularly with Health Career Connection counterparts and attend three two-day meetings per year at selected sites in California.
• Maintain program timelines, calendars, and documentation to meet grant and project requirements.
• Prepare progress updates, outcome summaries, and required grant reports in consultation with supervisor.
• Work collaboratively across departments to provide training and support to partners and employers.
• Foster a creative, positive, and supportive work environment, both internally and for partners.
• Demonstrate cultural sensitivity and awareness of the socioeconomic and demographic characteristics of the residents of the Inland Empire.
• Adhere to organizational safety practices and perform duties in a safe manner at all times.

OTHER REQUIREMENTS

• Willingness to sign a Training Agreement, if required, for participation in mandatory trainings related to program compliance and government funding requirements.
• Ability to work flexible schedule including nights and weekends.
• Provide translation support for documents and verbal communications if fluent in Spanish.
• Ability to drive throughout the Inland Empire for meetings and program coordination on a regular basis.
• Assist with and provide support for Reach Out events as needed.
• Assist with and provide support for Reach Out events as needed.
• Perform other job-related duties as assigned. 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

Required Education & Experience:

• Bachelor’s degree in science or medical-related topics, such as, Behavioral Health, Health Education, Public Health, or a related field and at least two (2) years of directly related experience; OR

  • In lieu of a bachelor’s degree, a minimum of five (5) years of related professional experience.
• At least two (2) years of experience working independently to engage high-level stakeholders, including academic and industry partners, and translating their needs into actionable program strategies.

Preferred: Fluent Bilingual Spanish/English

Knowledge of:

• Proficiency with Microsoft Office, Outlook, PowerPoint, Excel.
• Social media tools.
• Adaptability/Flexibility – Willingly adapting to constantly changing circumstances while maintaining an agency-wide perspective. Engaging in continuous learning, adjusting the application of knowledge, skills and abilities while addressing new challenges as contextual realities change.
• Change Management & Leadership - Instilling, implementing, and dealing with change, challenges and ambiguity while also balancing the need for change with the need for continuity. Includes delivering the message of change and creating an environment that inspires people to change.
• Communication - Using language as a flexible tool to share and collect information, exchanging ideas and openly exploring a variety of perspectives adjusting style and content to each unique individual, audience, and circumstance.
• Engagement -Mobilizing people, organizations, and partners in developing goals, executing plans and delivering results. Laying the groundwork for success by building coalitions with key players and building momentum by communicating clearly and consistently. Using negotiation skills and adaptability to encourage recognition of joint concerns, collaboration and to influence the success of outcomes.
• Learning Support/Continuous Learning-Creating a learning environment by promoting training and professional development.
• Relationship/Network Building-Building and maintaining effective and constructive working relationships, partnerships, or networks of contacts with people who are, or might someday be, instrumental in achieving work-related goals.
• Self Confidence/Self Esteem-Believing in one's own capability to select an effective approach to accomplish a task or activity in increasingly challenging circumstances.
• Teamwork/Cooperation-Readily sharing information, knowledge, and personal strengths. Seeking to understand and building on differing perspectives of others to enhance team efficiency and quality outcomes.
• Values and Ethics - Serving the Company with integrity and respect in personal and organizational practices. Includes respecting democratic, professional, ethical and people values. Building respectful, bilingual, diverse, and inclusive workplaces. Ensuring decisions and transactions are transparent and fair. Holding themselves, their employee, and their department accountable for their actions.

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of the organization. 

• Reasoning Ability - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving multiple concrete variables in standardized situations. 
• Mathematical Skills - Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance. 
• Physical Demands - While performing the duties of this job, the employee is frequently required to sit; stand, walk and use their hands to complete various tasks. The employee is occasionally required to react quickly with hands and arms.  The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 45 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. 
• Work Environment - While performing the duties of this job, the employee is infrequently exposed to extreme outside weather conditions.  The employee is infrequently exposed to wet and/or humid conditions. On occasion the employee could be exposed to fumes or airborne particles. The noise level in the work environment is usually moderate as found in an office environment. 

Training Agreement Requirement

Participation in certain trainings may be required for your position, as these sessions are mandated by program compliance standards and by our government funding agreements (federal, state, or local). If you are required to attend such trainings, you will be asked to sign a Training Agreement that details the terms and conditions—including any reimbursement obligations—associated with the training. You are welcome to review a sample of this agreement upon request, particularly once a specific training has been identified for you.

Reach Out is an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified applicants without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability or handicap, pregnancy, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristic protected under applicable federal, state, or local law. 

Salary : $27