What are the responsibilities and job description for the Assistant Store Manager position at Re-Up Refill Shop?
Full-Time Position | Preferred Start Date: ASAP
Are you inspired to help a small organization reduce single-use waste in the Bay Area? Want to work with a team actively working to build a new low-waste model for the grocery industry? Come join our team :)
Re-Up Refills is seeking a full-time Assistant Store Manager to serve as the primary executor of day-to-day shop and warehouse operations. This role works closely with the Store Manager to implement systems, maintain operational performance, and ensure that all retail and facilities tasks are carried out thoroughly and consistently. While the Store Manager holds oversight vision and strategic management of the shop and facilities, the Assistant Store Manager is responsible for executing, maintaining,
and upholding those systems in real time. Key responsibilities for this role include but are not limited to:
- Retail Operations Execution & Staff Support: Execute daily retail operations and ensure all customer-facing systems are implemented effectively. Support Sales Associates in real-time troubleshooting and uphold exceptional service standards for customers transitioning to a zero-waste lifestyle.
- Facilities Implementation & Upkeep: Carry out maintenance, organization, cleaning, and operational procedures for the retail shop and warehouse. Ensure all spaces remain clean, safe, stocked, and fully functional according to established protocols.
- Operational Systems Execution: Implement and develop operational systems, ensuring tasks and processes are completed accurately and consistently.
- Organizational Alignment: Work closely with the Store Manager to ensure day-to-day operations reflect Re-Up’s core values of transparency, integrity, and ecological stewardship.
ABOUT THE RE-UP REFILL SHOP
Since 2019, Re-Up Refills has provided bulk groceries in refillable containers with a. mission to create a better grocery system, where waste is minimized, products are responsibly sourced, and consumers are informed about environmental and social issues. Groceries… without all the waste.
In 2025, we diverted more than 175,387 single use plastic containers... that's 217.09 cubic yards of trash — enough to fill 109 commercial dumpsters! Our mission-driven business, and our small adjacent waste reduction non-profit, WasteWhat, are interested in what's good for the planet long term, but also for our team and the surrounding community. We strive to rethink the way we consume, and to offer a system that replaces single-use waste with a more circular alternative.
ABOUT THE ROLE
The Assistant Store Manager is a hands-on operational leader responsible for executing the day-to-day systems that keep the refill shop and warehouse running smoothly. This role works collaboratively with the Store Manager, Ownership, and Sales Associates to ensure tasks are completed thoroughly, consistently, and efficiently. Where the Store Manager focuses on high-level oversight, documentation development, and strategic improvement, the Assistant Store Manager ensures systems are implemented accurately, safely, and efficiently on the ground.
View a full and detailed job description with application details here:
https://reuprefills.org/pages/jobs-events