What are the responsibilities and job description for the Program Operations & Production Westfield Center, OH, United States (Hybrid) position at RE/source by Plexus?
Job Info
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
Job Summary
The Program Operations & Event Production Lead, working under limited supervision, is responsible for the planning and execution of enterprise communications programs and leadership touchpoints. This role manages timelines, dependencies, production details and cross-functional coordination for events such as Connects, AMAs and HR Now. The role develops run-of-show materials, coordinates executive preparation and partners with functions such as hospitality, IT and vendors to support consistent, high-quality delivery.
Job Responsibilities
Hybrid – defined as working three or more days per week in the office if the employee’s residence is within 50 miles of Westfield Center, OH; or Remote – if the employee resides more than 50 miles from Westfield Center, OH.
Technical Skills
EQUAL OPPORTUNITY EMPLOYER
United States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.
United Kingdom: Westfield is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
- Job Identification: 11890
- Posting Date: 06/22/2026, 08:51 AM
- Locations: One Park Circle, Westfield Center, OH, 44251-5001, US(Hybrid)
- Job Schedule: Full time
Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd’s of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets.
Job Summary
The Program Operations & Event Production Lead, working under limited supervision, is responsible for the planning and execution of enterprise communications programs and leadership touchpoints. This role manages timelines, dependencies, production details and cross-functional coordination for events such as Connects, AMAs and HR Now. The role develops run-of-show materials, coordinates executive preparation and partners with functions such as hospitality, IT and vendors to support consistent, high-quality delivery.
Job Responsibilities
- Plans and executes enterprise events, including Connects, AMAs, HR Now and other leadership or employee touchpoints.
- Manages project timelines, dependencies and delivery across communications initiatives.
- Develops run-of-show documents and coordinates end-to-end execution.
- Coordinates executive preparation, including scheduling, sequencing, logistics and presentation readiness.
- Partners across functions, including hospitality, IT and vendors, to support seamless delivery.
- Manages complex, cross-functional work with clear ownership, follow-through and attention to detail.
- Supports consistent execution of enterprise communications programs and leadership touchpoints.
- 8 years of experience in communications, events or project management.
- Strong execution and project management capability.
- Experience managing complex, cross-functional initiatives.
- High attention to detail and operational discipline.
- Experience supporting leadership touchpoints, enterprise events or similar communications programs preferred.
Hybrid – defined as working three or more days per week in the office if the employee’s residence is within 50 miles of Westfield Center, OH; or Remote – if the employee resides more than 50 miles from Westfield Center, OH.
Technical Skills
- Program Operations
- Event Production
- Project Management
- Run-of-Show Development
- Executive Preparation Coordination
- Cross-Functional Coordination
- Timeline Management
- Production Logistics
EQUAL OPPORTUNITY EMPLOYER
United States: All applicants receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, or status as a protected veteran.
United Kingdom: Westfield is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.