Wellness Center Receptionist / Front Office Assistant

Compensation & BenefitsTraining Period (First 120 hours): Paid at minimum wagePost-Training 3 months probation rate:$18/hourAfter probation rate: $19 and 3% annual increase each year thereafterHoliday Pay: paid holidays after 1 year of full-time employmentVacation Pay: 5 days paid Vacation after 2 years of full-time employmentRetirement Plan: SIMPLE IRA with employer matching after 2 years of full-time employmentJob OverviewWe are seeking a friendly, organized, and proactive Receptionist / Front Office Assistant to join our wellness center. This position involves both administrative and customer service responsibilities and requires strong multitasking and communication skills.Key Responsibilities* Handle appointment scheduling, payment processing, and insurance verification* Manage the front desk and greet guests warmly* Answer, screen, and forward phone calls and respond to emails* Keep the reception area tidy and stocked with necessary materials (e.g. forms, brochures)* Provide basic and accurate information in-person and via phone/email* Perform general clerical duties such as filing (charting), photocopying, transcribing, and faxing* Respond to emergencies in a calm and efficient manner* Support office operations by ensuring smooth day-to-day workflow* Delivering doctors' recommendations and instructions to patients* Follow up with patients (Courtesy calls/emails)* Helping with room turnover between patients* Light cleaning duties: vacuuming, mopping, wiping down surfaces to maintain a clean and welcoming environmentRequirements & Skills* Proven experience as a Receptionist, Front Office Representative, or similar role* Hands-on experience with standard office equipment (e.g. online fax, printer)* Professional appearance and demeanor* Excellent written and verbal communication skills* Strong organizational and multitasking abilities* Resourceful and proactive problem-solving skills* Customer service-oriented attitude* Ability to perform well under stress and prioritize effectively

Salary : $17 - $19