What are the responsibilities and job description for the Real Estate Office Assistant position at RE/MAX United?
Job Summary
We are seeking a dynamic and organized Real Estate Assistant to join our team! In this energetic role, you will be the vital support system behind our real estate operations, ensuring smooth daily activities and exceptional client interactions. Your proactive approach and attention to detail will help streamline processes, manage administrative tasks, and enhance the overall efficiency of our real estate team. If you thrive in a fast-paced environment, possess excellent organizational skills, and enjoy providing top-tier customer service, this is the perfect opportunity to grow your career in real estate support.
Responsibilities
- Manage front desk duties, greeting clients and visitors warmly while maintaining a professional and friendly atmosphere.
- Handle multi-line phone systems efficiently, directing calls accurately and courteously to the appropriate team members.
- Assist with calendar management and appointment scheduling for agents and clients, ensuring all meetings are well-organized and timely.
- Perform data entry tasks with precision, updating property listings, client information, and transaction records using software such as Microsoft Office, Google Workspace, and specialized real estate platforms.
- Maintain meticulous filing systems—both physical and digital—to ensure easy retrieval of documents such as contracts, disclosures, and property records.
- Provide excellent customer support by responding promptly to inquiries via phone, email, or in person, demonstrating strong phone etiquette and professionalism.
- Support office management tasks including bookkeeping with QuickBooks, invoicing, expense tracking, and basic bookkeeping duties.
- Proofread marketing materials, listing descriptions, and correspondence to ensure accuracy and professionalism.
- Assist with marketing efforts by preparing flyers, newsletters, and social media posts to promote listings and open houses.
- Coordinate with vendors for repairs or inspections related to property transactions while maintaining clear communication channels.
- Support personal assistant duties as needed—such as managing schedules or organizing travel arrangements for agents—ensuring smooth daily operations.
Requirements
- Proven experience in office management or administrative roles within real estate or related fields such as medical or dental reception is highly desirable.
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Gmail, Calendar), QuickBooks (or similar bookkeeping software), and familiarity with data entry systems.
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Exceptional customer service skills paired with professional phone etiquette and strong communication abilities.
- Previous clerical experience including filing, proofreading, calendar management, and document preparation is preferred.
- Experience with multi-line phone systems and office equipment such as printers or fax machines is beneficial.
- Ability to handle sensitive information discreetly while demonstrating high levels of accuracy in typing and data entry tasks.
- Knowledge of real estate processes or personal assistant experience will be considered an asset but is not mandatory; training will be provided for the right candidate. Join us in this exciting role where your organizational talents will make a meaningful impact! We’re dedicated to fostering a vibrant work environment that values initiative, professionalism, and growth—helping you thrive both personally and professionally every step of the way!
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 20 – 25 per week
Work Location: In person
Salary : $16 - $17