Administrative Assistant

The front desk administrative assistant is the most visible function in the office and is responsible for handling all front office duties cheerfully, competently, and professionally.

JOB DESCRIPTION AND RESPONSIBILITIES (include, but are not limited to):

• Answer RingCentral multi-line telephone system, redirect calls, and take messages
• Schedule and confirm showing requests including proper documentation on ShowingTime, our e-showing appointment software
• Greet customers and guests (in person and regular attendance is required)
• Attend to associate questions and requests including appropriate follow-up
• Distribute mail in a timely manner
• Attend to office equipment, resource rooms, and conference rooms
• Enter new listings in MLS, a national database, and execute the listing lifecycle process
• Edit existing listings in MLS, per written instructions received by listing associate
• Communicate effectively with sales executives, internal and external clients
• Online research for ascertain information for file input
• Retrieve, document, and follow-through on messages left on the appointment line
• Assist associates with office equipment (copier, fax, printer, binding equipment, UPS and/or FedEx, bulk and business reply mail, etc.) inquires

KNOWLEDGE, SKILLS AND ABILITIES:

• Must be computer literate; ability, experience and knowledge to use computers and related technology
• Excellent and proven customer service experience
• Experience answering multi-line telecommunication system
• Quick learning style with the ability to multi-task in a fast-paced office environment and adjust pace accordingly
• Demonstrate ability to deliver consistent, committed, reliable, and timely performance
• Professional business appearance and demeanor
• Desire long-term position (1 year or longer)
• Team player
• Common sense approach to problem solving
• Must have reliable transportation
• Punctual and responsible with respect to managing commitments

RE/MAX Results is an EOE. We are committed to hiring individuals who contribute to the cultural diversity of our workplace. Employment at RE/MAX Results is based solely on a person’s merit and qualifications directly related to professional competence. Our hiring decisions are guided by our equity value; embracing differences, seeking to eliminate racism and other forms of discrimination, and striving to create a workplace in which everyone matters.