What are the responsibilities and job description for the Marketing and Communications Manager position at Re-Bath, LLC?
Marketing & Communications Manager
Location: Phoenix, AZ
Reports to: Marketing Director
Company Overview
Re-Bath is the nation’s largest complete bathroom remodeling franchise, transforming homes—and lives—across 120 DMAs with a consistently effortless renovation experience. With more than 100 thriving franchisees and a rapidly evolving brand presence, we are committed to becoming the first—and only—place homeowners turn when they’re ready to reinvent their bathroom.
We’re in an exciting phase of growth, culture-building, and brand elevation. If you’re energized by the opportunity to shape how a company communicates, engages, and inspires, we’d love to talk.
Position Summary
We’re looking for a purpose-driven Marketing & Communications Manager who is passionate about building culture, elevating brand storytelling, and creating meaningful connections across a national organization. This role is central to how our teams, our franchisees, and the public experience the Re-Bath brand every day.
You will lead the charge in modernizing, unifying, and uplifting our communications—both internally and externally. Working closely with the Marketing Director and senior leadership, you’ll help define our voice, strengthen our culture, and champion the stories that drive the business forward.
This is a high-visibility role for a strategic thinker who loves to roll up their sleeves, influence stakeholders, spark engagement, and bring clarity and inspiration to a fast-growing brand.
Key Responsibilities
Internal Communications & Culture Building
Location: Phoenix, AZ
Reports to: Marketing Director
Company Overview
Re-Bath is the nation’s largest complete bathroom remodeling franchise, transforming homes—and lives—across 120 DMAs with a consistently effortless renovation experience. With more than 100 thriving franchisees and a rapidly evolving brand presence, we are committed to becoming the first—and only—place homeowners turn when they’re ready to reinvent their bathroom.
We’re in an exciting phase of growth, culture-building, and brand elevation. If you’re energized by the opportunity to shape how a company communicates, engages, and inspires, we’d love to talk.
Position Summary
We’re looking for a purpose-driven Marketing & Communications Manager who is passionate about building culture, elevating brand storytelling, and creating meaningful connections across a national organization. This role is central to how our teams, our franchisees, and the public experience the Re-Bath brand every day.
You will lead the charge in modernizing, unifying, and uplifting our communications—both internally and externally. Working closely with the Marketing Director and senior leadership, you’ll help define our voice, strengthen our culture, and champion the stories that drive the business forward.
This is a high-visibility role for a strategic thinker who loves to roll up their sleeves, influence stakeholders, spark engagement, and bring clarity and inspiration to a fast-growing brand.
Key Responsibilities
Internal Communications & Culture Building
- Design and lead communications that strengthen culture, alignment, and trust across the franchise system and corporate teams.
- Own executive communications—including webinars, newsletters, strategic updates, and major announcements—that connect leadership vision to franchisee success.
- Serve as the go-to expert for franchisee communications, building high-impact channels that foster belonging, transparency, and excitement.
- Craft and execute strategies that elevate the Re-Bath brand across digital, social, traditional media, and earned/paid channels.
- Manage and collaborate with PR agencies to drive compelling storytelling and maximize brand exposure.
- Ensure consistent, standards-aligned messaging that positions Re-Bath as an industry leader.
- Own all customer reputation initiatives, including reviews, surveys, and public feedback channels.
- Use insights to drive brand improvements, support franchisees, and shape customer experience strategy.
- Partner with internal teams to mitigate risk and amplify positive sentiment.
- Oversee content strategy across all touchpoints—email, social, internal comms, executive messaging, and more.
- Build cohesive narratives that reflect our values and fuel both cultural and brand growth.
- Develop clear KPIs to evaluate communication performance and engagement.
- Prepare insights-driven reports for leadership that influence strategy and drive decision-making.
- Partner with marketing, operations, sales, training, HR, and product to drive integrated communications that support major company initiatives.
- Advise leadership on messaging opportunities and high-impact communication moments.
- Inspire and guide colleagues and external partners in a fast-paced, collaborative environment.
- 7 years of experience in communications, preferably with a national brand or agency supporting multi-location organizations.
- 1 years of leadership or team management experience.
- Demonstrated success in internal communications, executive messaging, and reputation management.
- Skilled at managing PR agencies and external communication partners.
- Exceptional writing, editing, and brand storytelling abilities.
- Proven track record developing and launching multi-channel communication campaigns.
- Experience analyzing customer feedback and leveraging insights to shape strategy.
- Bachelor’s degree in communications, public relations, journalism, or related field.
- High degree of ownership, integrity, follow-through, and strategic judgment.
- Proficiency in MS Office and modern communication/presentation tools.
- Build and shape a growing culture. Your work will directly elevate how teams communicate, collaborate, and connect.
- Lead with visibility. You’ll partner with executive leadership and influence strategy at a national scale.
- Drive real impact. Your communications will empower 100 franchisees and shape millions of consumer impressions.
- Grow with us. As Re-Bath accelerates growth, your role will expand in influence, scope, and opportunity.
- Own your craft. You’ll have the autonomy to innovate, modernize our channels, and define best practices for years to come.