Front Desk Receptionist

Overview

RDZ Psychological Clinic is seeking a dependable, organized, and professional Bilingual Front Desk Receptionist to assist with daily office operations and provide a welcoming experience for patients and families. The ideal candidate will have strong communication and organizational skills and be comfortable working in a confidential healthcare setting.

Responsibilities

• Greet patients and families professionally and courteously.
• Answer phone calls, respond to messages, and assist with scheduling appointments.
• Communicate with insurance companies regarding patient coverage, benefits, and other insurance-related matters.
• Maintain accurate patient information, records, and office documentation.
• Handle confidential patient information in accordance with HIPAA requirements.
• Assist with filing, data entry, emails, scanning, and other administrative duties.
• Maintain an organized and professional front office.
• Communicate effectively with patients and families in both English and Spanish.
• Provide general administrative support to psychologists and clinic staff as needed.

Requirements

• Bilingual in English and Spanish required.
• Knowledge and understanding of HIPAA and patient confidentiality.
• Experience working with health insurance companies and insurance verification preferred.
• Strong communication, customer service, and organizational skills.
• Comfortable using computers, email, Microsoft Office, and electronic records/databases.
• Ability to multitask and maintain professionalism in a busy clinical environment.
• Previous medical, mental health, front desk, or administrative experience preferred.

We are looking for someone who is dependable, compassionate, professional, and comfortable working with patients and families in a psychological clinic setting.

Pay: $7.25 - $9.75 per hour

Expected hours: 28.0 per week

Language:

• English and Spanish (Required)

Work Location: In person

Salary : $7 - $10