What are the responsibilities and job description for the Billing Coordinator position at RDI Mechanical?
Company Description RDI Mechanical is a commercial HVAC and mechanical contractor serving Greater Houston since 2000, providing 24/7/365 service to keep facilities operating safely and on budget. The company offers commercial HVAC service and repair, preventive maintenance agreements, equipment replacement and retrofit projects, and new construction HVAC solutions.
RDI Mechanical partners with facility directors, building owners, property managers, general contractors, and teams responsible for schools, commercial buildings, and industrial environments. Team members can expect a work environment focused on clear communication, dependable follow-through, safety-first standards, and support for both day-to-day service needs and large-scale projects.
Role Description The Billing Coordinator is a full-time, on-site role based in Tomball, TX. This position is responsible for preparing and issuing accurate invoices for service, maintenance, replacement, and construction projects, ensuring all billing complies with company policies and customer agreements.
Day-to-day tasks include verifying work orders and contracts, entering data into billing systems, resolving billing discrepancies, and coordinating closely with operations and project teams to capture all billable labor, materials, and services. The Billing Coordinator communicates with customers regarding billing questions, payment status, and documentation needs, while maintaining detailed records and supporting month-end and year-end reporting. This role also contributes to process improvements to enhance billing efficiency, accuracy, and customer satisfaction.
Qualifications
- Strong knowledge of billing process, including invoicing and use of billing systems for service and project-based work.
- Analytical skills to review work orders, contracts, and billing data, identify discrepancies, and ensure accurate billing.
- Clear and professional communication skills for collaborating with internal teams and responding to customer billing inquiries.
- Proficiency with office and accounting software (e.g., ERP or billing platforms, spreadsheets, and document tools).
- Attention to detail, organizational skills, and ability to manage multiple billing deadlines in a fast-paced environment.
- Previous experience in billing, accounts receivable, or administrative support in construction, mechanical, or service-based industries preferred.
- High school diploma or equivalent required; additional coursework or certification in accounting, finance, or business is a plus.
- Ability to work on-site in Tomball, TX and collaborate effectively with field, project, and office teams.