Sales Enablement Manager

About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more. Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner, a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified™ as a Great Place to Work, reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike. Why work at Reputation? Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide. We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022. Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata. The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations. Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed. Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback Are you ready to stop running programs and start driving foundational change? We are looking for an ambitious, high-energy Sales Enablement Manager who thrives in a fast-paced environment and wants to be an integral part of our journey. This is a unique chance to drive the enablement strategy that will empower our global Go-To-Market (GTM) teams and directly accelerate company growth. If you are passionate about connecting performance data with practical sales development, this role is for you. As the Sales Enablement Manager, you won't just inherit a backlog, you'll own key strategic initiatives from day one. Your immediate focus will include: Sales Plays Program Manager: Owning the end-to-end management, creation, and launch of our critical sales plays and selling motions. Seismic Platform Refresh: Leading the strategy and execution for a complete content and user experience refresh of our Seismic enablement platform. GTM Academy Facilitation: Facilitating our US GTM Academy training for all new hires, ensuring they hit the ground running. Kick Off Support: Playing a primary role in the planning and execution of global/regional Sales Kick-Off events. Hot Topics Weekly Newsletter: Curating and distributing our high-impact weekly communication to ensure the field stays informed and focused. SDR Workshop & Coaching: Facilitating dynamic workshops and providing targeted 1:1 coaching to our Sales Development Representatives (SDRs) to optimize pipeline generation. Responsibilities: Strategic Enablement & Onboarding Leadership Deliver the end-to-end new hire onboarding process, including structured 30/60/90-day learning pathways. Partner directly with leadership to continuously evolve the new hire GTM Academy to deliver the highest ROI in ramp time. Proactively identify skill and knowledge gaps within the existing sales team and implement targeted, scalable training programs to drive continuous professional development. Content, Communication, and Platform Ownership Act as an administrator and owner of the Sales Enablement Platform (Seismic), ensuring content accuracy, usability, and strategic alignment. Develop compelling written and verbal communications to the field, reinforcing key messages and sharing high-impact success stories to drive stickiness. Leverage our existing sales tech stack (Gong, Seismic, Crayon, Salesforce, etc.) to optimize the seller experience and drive efficient workflows. Sales Process, Data, and Optimization Own the deployment and training of our core Sales Methodology (STC), measuring adoption and success, and recommending process improvements. Run deal review clinics and analyze field-generated content feedback, communicating insights to marketing and product teams to ensure high-quality, impactful content. Track, analyze, and report on the effectiveness of all enablement initiatives, providing qualitative and quantitative insights to leadership for continuous program refinement. Qualifications: Experience: 3 years of progressive experience in Sales Enablement, Sales Operations, Training, or a related GTM function. Platform Expertise: Proven experience administering or managing an enablement platform like Seismic, Highspot, or similar. High Accountability: Highly organized, detail-oriented, and able to manage multiple high-priority projects simultaneously in a fast-moving environment. Collaboration & Influence: Exceptional verbal and written communication skills with a demonstrated ability to build consensus and drive cross-functional alignment across sales, marketing, and leadership. Self-Starter: Must be proactive, capable of working independently, and comfortable using data and good judgment to prioritize initiatives. Where You’ll Connect and Collaborate: Your main HQ is our Scottsdale, AZ office, but we know great work can happen anywhere. You’ll have the flexibility of a hybrid schedule, joining us in person on Tuesdays and Wednesdays (subject to change) and working from home the rest of the week. When you join Reputation, you can expect: Flexible working arrangements. Career growth with paid training tuition opportunities. Active Employee Resource Groups (ERGs) to engage with. An equitable work environment. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute. Additionally, we offer a variety of benefits and perks, such as: Flexible PTO for salary paid employees Hourly employees accrue PTO based on tenure and receive 5 sick days annually, available day 1 10 paid company holidays 4 company paid , “Recharge Days,” which are wellness days off for the entire company Health, dental and vision insurance 401k Paid Parental Leave for all eligible employees as of day 1 of employment Employer paid short and long term disability and life insurance Employee Assistance Program (EAP) Access to a wide variety of unique perks and apps: PerkSpot - Employee Discount Program Wellhub (Gym Pass) - Access to wellbeing virtual apps, coaching and gym membership options Carrot Fertility - Fertility & family forming, maternity, parenting, and hormonal health support Omada - Virtual prevention and physical therapy program Ladder -Life insurance to supplement outside of employer offering SoFi - Financial wellbeing platform and 1:1 advice Fetch - Pet insurance discount program Spring Health for Guardian - Virtual mental health support XP Health for Guardian (virtual eye-wear platform) We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice. Applicants only - No 3rd party agency candidates. About Reputation: Reputation is the undisputed leader in reputation experience management and consistently delivers innovative, customer-driven solutions to household brands such as Nissan, Public Storage, US Bank, GM, Ford, and Kaiser Permanente. Our SaaS-based platform and patented Reputation Score helps marketers, operations and customer experience professionals improve their reputation by managing tens of millions of reviews and interactions across hundreds of thousands of customer touchpoints. We now live in a feedback economy, where the customer's voice is paramount, and every online review could make or break a business. Reputation is hyper-focused on unlocking the power of customer feedback to improve business reputation and drive growth. We innovate with a purpose and are obsessed with big data - it's at the core of everything we do. Our focus on people extends beyond our customers to our employees, who are our most valuable asset. We are a gritty and passionate bunch - best defined by the belief that diversity is a business essential, promises matter, and philanthropy is the foundation for a built to last organization. We cultivate a culture where being a straight shooter is celebrated, and personal hustle is vital to our collective success. There is no prize for second place! Speaking of employee hustle - the company was recently named to the 2020 Inc. 5000 list, Inc. magazine's annual ranking of America's fastest-growing private companies, for the second year in a row. We were also ranked No. 1 in Enterprise Online Reputation Management in G2’s Summer 2020 report. Reputation has over 250 integration partners and has forged strategic alliances with marquee-name brands, including Google, Facebook, JD Power, Amazon.com, and Web.com. Altogether, these partnerships amplify Reputation's credibility in the industry and provide new opportunities for innovation. "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." Warren Buffett Join our growing team!