Senior Systems Support Engineer

R&D Partners is seeking to hire a Senior Systems Support Engineer in Pleasanton, CA.

Your main responsibilities as a Senior Systems Support Engineer:

·      Perform preventative maintenance (PM;s)

·      Perform installation/operational qualifications (IOQs)

·      Troubleshoot, replace parts, and perform repairs on instruments

·      Install/deinstall/relocate instruments and computer control units

·      Install or upgrade system and application software Networking Support (Core Focus Area) Establish, maintain and troubleshoot network connections for remote access to internally and externally placed instruments

What we are looking for in a Senior Systems Support Engineer:

·      5 years of experience servicing medical/lab equipment and/or supporting networked systems in an R&D, hospital, or clinical laboratory setting, including hands-on experience with networking fundamentals (IP addressing/subnetting, VLANs, switches, routers, and firewalls)

·      Direct experience configuring and troubleshooting Fortigate (or similar) firewall/network security appliances

·      Industry networking certification (e.g., CompTIA Network , Fortinet NSE, or Cisco CCNA)

·      Working knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs, VPN, firewall rules) with the ability to apply this knowledge to troubleshoot instrument connectivity issues

·      Awareness of FDA and ISO regulations related to instrument support and qualification

Why Choose R&D Partners?

As an employee, you have access to a comprehensive benefits package including:

• Medical insurance – PPO, HMO &
• Dental & Vision insurance
• 401k plan
• Employee Assistance Program
• Long-term disability
• Weekly payroll
• Expense reimbursement
• Online timecard approval

Pay Scale:

$119,924 - $149,904 (Dependent on Experience)

R&D Partners is a global functional service provider and strategic staffing resource specializing in scientific, clinical research & engineering. We provide job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies.  

R&D Partners is an equal-opportunity employer.  

R&D Partners is a national staffing firm focused in the areas of: Scientific, Clinical Research and Engineering. Our team offers well over 200 years of combined staffing experience providing consulting, direct hire & outsourcing solutions with our west coast offices in San Francisco, Redwood City and San Diego, CA and our east coast offices located in Harrisburg, PA and Tampa, FL.

The cornerstone of our success: a knowledgeable and experienced recruiting team.

Our life sciences recruiters, clinical research recruiters and engineering recruiters are uniquely specialized. After a detailed assessment of our clients’ needs, we can then identify appropriate candidates utilizing our established network of professionals. R&D Partners takes a proactive approach to recruiting, establishing relationships with experienced passive candidates so when the time is right, we can combine our candidates’ talents with our clients’ opportunities.