What are the responsibilities and job description for the Service Technician -- Entry Level position at RCI Doors?
RCI Doors is looking for a motivated, hands-on Entry Level Field Service Technician to join our team. If you're mechanically inclined, take pride in quality work, and want to build a career in the commercial door and dock equipment trade - we want to hear from you. No industry-specific experience required; we'll train the right person from the ground up.
You'll work alongside experienced technicians learning to install, service, and repair a wide range of equipment while developing the skills to run calls independently over time.
What You'll Do
- Assist experienced technicians with installation, service, and repair of commercial and industrial doors and dock equipment
- Learn to perform preventative maintenance to keep equipment operating properly
- Support fire door and automatic door inspections per applicable safety and compliance standards
- Develop skills in troubleshooting mechanical, electrical, and basic access control systems
- Learn to read blueprints and follow installation specifications
- Work across a range of settings - warehouses, manufacturing, retail, office buildings
- Use mobile dispatch software to manage job details and customer updates
- Maintain tools, equipment, and company vehicle in top condition
- Follow all safety procedures on every job
What We're Looking For
- Mechanical aptitude and a genuine interest in hands-on trade work
- Prior experience in construction, HVAC, electrical, automotive, or a related trade is a plus - not required
- Comfortable working from ladders, lifts, and across varied job sites
- Ability to lift up to 50 lbs
- Dependable, coachable, and safety-conscious
- Basic tablet/smartphone proficiency
- Valid driver's license with a clean driving record
- Must pass background check, drug screen, and physical
What We Offer
- Competitive starting pay with increases as you advance
- Paid on-the-job training and mentorship from experienced technicians
- Vendor certifications and safety training included
- Medical, dental, vision, and life insurance
- 401(k) retirement plan
- Paid holidays and PTO
- Boot reimbursement
- A clear path to advance as your skills grow