Demo

Field Collections Representative

RCH
Cleveland, OH Full Time
POSTED ON 7/25/2026
AVAILABLE BEFORE 9/24/2026

The RCH® service mark represents the services provided by the nation’s largest cable television retention Company. The company is looking for Field Technicians to service local and the surrounding areas.

Technicians are assigned approximately 50 stops per day digitally through a mobile device. At each stop, an attempt is made to speak with the customer at the home and recover digital equipment while delivering excellent customer service. Bonuses are available for highly successful drivers.

This position requires the employee to drive their personal vehicle for business purposes while independently going to customers’ homes. This position is not an office or call center setting.

Applicant Qualifications:

· Must have a clean & reliable vehicle

· Must have current vehicle insurance for at least the minimum limits with you listed as a driver.

· Must have current vehicle registration to match the insurance coverage

· Must have a valid Drivers’ License; satisfactory driving record required

· Must be willing and able to communicate with the Local Manager on a daily basis

· Applicants should have a neat and clean business casual appearance.

*Applicant will be asked to pass a pre-employment drug screen and criminal & driving background

· All applicants must meet the minimum requirements determined by our clients

Pay & Benefits:

· Benefits will be available following the attainment of the required work hours as specified by company policy

· Performance based bonuses available

· Paid Training

· No experience necessary

· Weekly pay & direct deposit

The Company is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

The Company provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.

Job Type: Full-time

Pay: $600.00 - $800.00 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid training
  • Referral program
  • Vision insurance

Application Question(s):

  • Thank you for your interest. This is a commission position with realistic expectations. Please confirm you are aware and still interested?
  • Please confirm you understand this an outside collection, retention position using your own vehicle?

Education:

  • High school or equivalent (Required)

Experience:

  • Customer retention: 1 year (Preferred)
  • Customer service: 2 years (Required)
  • Route driving: 1 year (Preferred)

Language:

  • English (Required)

License/Certification:

  • Driver's License (Required)

Location:

  • Cleveland, OH (Preferred)

Work Location: On the road

Salary : $600 - $800

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Field Collections Representative?

Sign up to receive alerts about other jobs on the Field Collections Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$43,046 - $55,491
Income Estimation: 
$48,405 - $61,728
Income Estimation: 
$75,028 - $92,753
Income Estimation: 
$87,464 - $104,247
Income Estimation: 
$102,517 - $196,564
Income Estimation: 
$105,679 - $151,773
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at RCH

  • RCH Day, CA
  • Work Location Orange, California Work Shift Day – 08hrs (United States of America) Why CHOC? At CHOC, we strive to be the leading destination of children’s... more
  • 1 Day Ago

  • RCH Day, CA
  • Work Location Orange, California Work Shift Day – 08hrs (United States of America) Why CHOC? At CHOC, we strive to be the leading destination of children’s... more
  • 1 Day Ago

  • RCH Day, CA
  • Work Location Orange, California Work Shift Day – 12hrs (United States of America) Why CHOC? At CHOC, we strive to be the leading destination of children’s... more
  • 4 Days Ago

  • RCH Day, CA
  • Work Location Orange, California Work Shift Day – 08hrs (United States of America) Why CHOC? At CHOC, we strive to be the leading destination of children’s... more
  • 4 Days Ago


Not the job you're looking for? Here are some other Field Collections Representative jobs in the Cleveland, OH area that may be a better fit.

  • Weltman, Weinberg & Reis Co., LPA Independence, OH
  • The Legal Account Resolution Specialist is responsible to notify and/or locate consumers with delinquent accounts and attempt to secure payment according t... more
  • 16 Days Ago

  • Field Operations Cleveland, OH
  • This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $20.50/hour, with ... more
  • 9 Days Ago

AI Assistant is available now!

Feel free to start your new journey!