What are the responsibilities and job description for the Sales/Office Clerk position at RCF Technologies?
Candidate must include work history for the past 5 years and references available upon request.
Basic Function: To coordinate customer orders with production, purchasing, shipping and engineering to ensure timely delivery of product.
Requirements: Education required: High school diploma or GED.
Ability to read, write and understand English. Computer knowledge of basic office programs such as Word and Excel.
Must have excellent grammar and telephone communication skills.
Physical Requirements: Able to sit or stand for prolonged periods of time. Full use of hands and fingers for computer use. Use of ears for phone work. Ability to lift up to 40 pounds.
Mental Requirements: Must be able to project from paperwork to actual ship dates & requirements. Must be able to parry customer questions and solve customer problems
Authority: To answer customer questions and requests regarding status of orders. To initiate shipments to customers. To initiate production of parts for orders. To change priorities based on customer needs.
Duties/Tasks:
Obey all safety and company rules.
Able to work alone or as part of a team.
Answer all requests for quote, acknowledge all new and changed orders.
Generate files for new orders
Generate shipping documents for all orders ready to ship
Invoice all shipped orders
Amend all files for changed orders
Notify appropriate personnel of any changed orders
Log all invoices into invoice log
Mark or edit Production Log to reflect changes
Enter new or change order to Request for Traveler Log
Reply to all status report requests
Reports to VP Administration and to Accounting as required
Attends weekly production meeting
Refers to written work instructions as necessary
Completes all required documentation accurately and on time
Other duties as required
Job Type: Full-time
Pay: $10.00 - $13.00 per hour
Expected hours: 40.0 per week
Benefits:
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- QuickBooks: 3 years (Required)
- Customer service: 3 years (Required)
- Microsoft Excel: 3 years (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Vidalia, GA (Required)
Ability to Relocate:
- Vidalia, GA: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $13