What are the responsibilities and job description for the Sales Account Executive, Business Development & Client Relations Representative position at RCB Collections?
About RCB Collections
RCB Collections is a growing collection agency dedicated to helping businesses recover outstanding accounts while maintaining professional client relationships. We pride ourselves on delivering results and exceptional customer service. We are looking for an ambitious, relationship-focused professional to help grow our client base and strengthen relationships with existing clients.
Position Overview
The Business Development & Client Relations Representative is responsible for generating new business opportunities, maintaining relationships with existing clients, and serving as a trusted advisor regarding collection performance and recovery strategies.
This position is ideal for someone who enjoys sales, building relationships, networking, and helping businesses solve problems.
ResponsibilitiesBusiness Development
- Identify and pursue new business opportunities within assigned markets
- Prospect potential clients through phone calls, email, networking, referrals, and in-person meetings
- Conduct presentations and explain the benefits of RCB Collections' services
- Develop and maintain a strong sales pipeline
- Meet or exceed monthly and annual sales goals
Client Relationship Management
- Maintain regular contact with existing clients
- Review collection performance and recovery results with clients
- Provide recommendations to improve recovery outcomes
- Address client questions and concerns in a professional and timely manner
- Strengthen long-term client relationships to maximize retention
Account Support
- Coordinate with internal collection staff to ensure client expectations are met
- Assist with onboarding new clients
- Monitor client satisfaction and identify opportunities for additional services
- Maintain accurate records of sales activities and client interactions
Qualifications
- Willing to train someone with no experience but a drive or ambition to be in sales and customer support
- Ideal qualifications,
- Previous sales, business development, account management, or customer relationship experience preferred
- Strong communication and interpersonal skills
- Ability to build trust and develop long-term business relationships
- Self-motivated and goal-oriented
- Professional presentation and negotiation skills
- Proficient with Microsoft Office and basic computer applications
- Valid driver's license and reliable transportation preferred
Compensation & Benefits
- Starting with room to grow $18.00 - $25.00 per hour depending on experience
- Performance-based bonus opportunities
- Paid Time Off (PTO)
- 401(k) Plan
- Ongoing training and professional development
- Opportunity for career growth within a growing organization
Why Join RCB Collections?
We are a locally owned company that values relationships, accountability, and results. You'll have the opportunity to make a direct impact on the growth of the business while building meaningful relationships with clients throughout the region.
If you are motivated, professional, and driven to help businesses succeed, we'd love to hear from you.
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Paid time off
- Retirement plan
Work Location: In person
Salary : $18 - $25