What are the responsibilities and job description for the Secure Jobs Initiaves Case Manager position at RCAP Solutions, Inc.?
The Secure Jobs Initiative is a program designed to support families
that are experiencing or are at risk of homelessness by connecting them
with employment and housing resources. It aims to increase economic
stability by integrating employment and housing services. The program,
which includes \"Pathways to Work\" initiatives, provides support in
three key areas: Education and Career, Stable Housing, and Family
Stability and Well-being. The Secure Jobs Case Manager is responsible
for intakes and assessments of qualifying families as well as assessing
their needs for re-housing and sustainable employment opportunities.
They will refer and connect clients to services and assist them in
achieving housing stability, in addition to being responsible for any
additional activities and assignments that may be delegated by the
Director. Key Responsibilities: Provide case management to clients that
are experiencing or are at risk of homelessness by connecting them with
employment and housing resources. Conduct comprehensive client
assessments to collect financial, employment, housing, education, and
health information as appropriate to assist with employment retention
and exploring higher education. Lead monthly meetings with SJI clients
to establish the front-facing barriers. Develop and provide support
systems to meet with client?s needs by identifying and coordinating a
variety of available services necessary to maintain independent living,
self-sufficiency, and family stabilization. (i.e. employment search,
housing search, food pantries, daycare, utility assistance, health care,
higher education, etc.) Conduct outreach efforts to provide the most
current employment and educational resources. Provide exceptional
customer service to all clients and vendors. Conduct monthly client
visits, or as needed and discussed with RCAP Solutions and funders.
Attend monthly program meetings and additional meetings as needed.
Responsible for executing monthly reporting to the Finance Department,
the funders, and as needed by RCAP Solutions. Lead with RCAP Solutions
values: Integrity, Empathy, Empowerment, Passion, Community and a
Commitment to a Better Tomorrow Other duties as assigned by supervisor.
Experience Requirements: 1-3 years working in the Human Services field
or case management experience Excellent verbal and written communication
skills with the ability to communicate with clients, management, and
peers. Must be able to effectively communicate with individuals from
diverse backgrounds. Ability to maintain accuracy while meeting all
deadlines; the ideal candidate must be detail-oriented and organized
with the ability to prioritize; and attend/participate in meetings
presenting a team player approach. Must provide exceptional customer
service. Strong computer skills including MS Word, Excel, Outlook,
database systems, etc. Must maintain a high level of interpersonal
skills to handle sensitive and confidential situations. Must be able to
work in a fast-paced environment with demonstrated ability to deal with
multiple competing tasks and demands. Bilingual skills (English/Spanish)
Required. Experience With Assisting Clients With Housing
search/resources preferred. Education Requirements: High school
diploma/GED equivalent required; some college beneficial but not
required. Certifications or Licensures: Must possess a valid Driver\'s
license and have reliable transportation. Must be willing to travel
throughout the Worcester County area to meet with clients
that are experiencing or are at risk of homelessness by connecting them
with employment and housing resources. It aims to increase economic
stability by integrating employment and housing services. The program,
which includes \"Pathways to Work\" initiatives, provides support in
three key areas: Education and Career, Stable Housing, and Family
Stability and Well-being. The Secure Jobs Case Manager is responsible
for intakes and assessments of qualifying families as well as assessing
their needs for re-housing and sustainable employment opportunities.
They will refer and connect clients to services and assist them in
achieving housing stability, in addition to being responsible for any
additional activities and assignments that may be delegated by the
Director. Key Responsibilities: Provide case management to clients that
are experiencing or are at risk of homelessness by connecting them with
employment and housing resources. Conduct comprehensive client
assessments to collect financial, employment, housing, education, and
health information as appropriate to assist with employment retention
and exploring higher education. Lead monthly meetings with SJI clients
to establish the front-facing barriers. Develop and provide support
systems to meet with client?s needs by identifying and coordinating a
variety of available services necessary to maintain independent living,
self-sufficiency, and family stabilization. (i.e. employment search,
housing search, food pantries, daycare, utility assistance, health care,
higher education, etc.) Conduct outreach efforts to provide the most
current employment and educational resources. Provide exceptional
customer service to all clients and vendors. Conduct monthly client
visits, or as needed and discussed with RCAP Solutions and funders.
Attend monthly program meetings and additional meetings as needed.
Responsible for executing monthly reporting to the Finance Department,
the funders, and as needed by RCAP Solutions. Lead with RCAP Solutions
values: Integrity, Empathy, Empowerment, Passion, Community and a
Commitment to a Better Tomorrow Other duties as assigned by supervisor.
Experience Requirements: 1-3 years working in the Human Services field
or case management experience Excellent verbal and written communication
skills with the ability to communicate with clients, management, and
peers. Must be able to effectively communicate with individuals from
diverse backgrounds. Ability to maintain accuracy while meeting all
deadlines; the ideal candidate must be detail-oriented and organized
with the ability to prioritize; and attend/participate in meetings
presenting a team player approach. Must provide exceptional customer
service. Strong computer skills including MS Word, Excel, Outlook,
database systems, etc. Must maintain a high level of interpersonal
skills to handle sensitive and confidential situations. Must be able to
work in a fast-paced environment with demonstrated ability to deal with
multiple competing tasks and demands. Bilingual skills (English/Spanish)
Required. Experience With Assisting Clients With Housing
search/resources preferred. Education Requirements: High school
diploma/GED equivalent required; some college beneficial but not
required. Certifications or Licensures: Must possess a valid Driver\'s
license and have reliable transportation. Must be willing to travel
throughout the Worcester County area to meet with clients