What are the responsibilities and job description for the In Home Service Tech position at RC Willey Home Furnishings?
In-Home Service Technician (Furniture Repair)
RC Willey is looking for a skilled In-Home Service Technician to join our team. In this role, you’ll be responsible for repairing and replacing damaged merchandise, including wood, upholstery, leather, appliances, and accessories. You will perform in-home repairs, such as tailoring, steaming, spot cleaning, wood touch-ups, and mattress inspections. You will also handle complex mechanism repairs and administer treatment for stainless steel appliances. Some long-distance travel, including overnight stays, will be required. We’re looking for a detail-oriented professional who is dedicated to delivering top-quality service.
Schedule: Tuesday-Saturday, (Sunday and Monday off)
Compensation: Piece Pay with average annual earnings of $50,000 -$60,000 depending on service completions ($24.00 per hour during training period)
Ready to Join the Team?
RC Willey offers comprehensive, and exceptional benefits designed to keep you and your family healthy, including:
- Paid Time Off – Start accruing from day one
- Medical, Dental amp; Vision Insurance
- 7 Paid Holidays – Plus, we’re closed every Sunday
- Generous Employee Discounts on merchandise
- Paid Parental Leave to support your growing family
- Associate Referral Program
- Life Insurance
- 401(k) with Company Match to build your financial future
- Wellness Incentives
- Annual Profit-Sharing Incentive
- Career Growth Opportunities
- Tuition Reimbursement for continued learning
- A Fun and Supportive Work Environment – Be part of a team that values collaboration, recognition, and a great workplace culture
- And more!
Key Responsibilities
- Replace, fix and repair parts for customers pertaining to damaged merchandise including wood, upholstery, leather, appliances and accessories
- Perform in home repairs including tailoring, steaming and spot cleaning, wood touch up and mattress inspection
- Replace and repair complex mechanisms for various items
- Administer and treat stainless steel appliances using Pro Shine
- Some long-distance travel required including overnight stays
- All other duties as assigned
Skills and Qualifications
- Must be at least 21 years old with a valid Nevada driver license and a good driving history
- Must exhibit excellent interpersonal and communication skills in all situations
- Must be able to perform well under stress and have good problem-solving skills
- Must demonstrate effective written and verbal communication skills
- Must be able to listen actively and work well with customers
- Must possess leadership qualities, good organizational skills, and demonstrate dependability
- Must be self-motivated and able to work without supervision
- Prior experience in repair and an aptitude to make merchandise as good as new
- Ability to lift up to 100 lbs., handle and move awkward merchandise as well as work in tight areas
- Must have a good understanding of RC Willey computer systems and basic computer skills
To help keep our associates and customers safe, we perform a criminal background check and a pre-employment drug screen.
Salary : $50,000 - $60,000