IT Applications Administrator (ITAPP006105)

Who We Are Looking For:

Sargent Aerospace & Defense is seeking a detail-oriented, proactive, experienced IT Applications Administrator to join our growing IT Team. This role is key to supporting and enhancing our business systems and processes, directly impacting operational efficiency across the organization. As part of a larger team that values innovation and collaboration, you’ll work on meaningful projects that drive real business results. We’re looking for someone who embraces our core values, is eager to learn, and thrives in a collaborative cross-functional environment.

Position Summary

The IT Applications Administrator is responsible for the day-to-day administration, configuration, and support of our business applications. This role manages IT support tickets related to applications, implements and maintains software solutions, oversees license compliance and renewals, and serves as an administrator for multiple core systems. The ideal candidate is hands-on, detail-oriented, and comfortable collaborating with stakeholders across operations, finance, and leadership.

This is more than a job—it’s an opportunity to help shape the future of our systems and processes.

What You’ll Do:

Application Administration & Support

• Administer, configure, and maintain assigned business applications
• Triage and resolve IT tickets within SLA; escalate to vendors or internal SMEs as needed
• Manage user provisioning/deprovisioning, roles/permissions, and license inventories
• Create and maintain knowledge base articles, process flows, and “how-to” guides

Project Participation & Stakeholder Engagement

• Participate in cross-functional IT and business projects involving applications
• Collaborate with stakeholders across departments to document and translate business requirements
• Serve as the primary liaison between vendors, IT, and internal teams
• Support pilot programs, solution testing, and phased rollouts

Software Implementation

• Plan/execute application rollouts, upgrades, integrations, and migrations in partnership with stakeholders
• Perform sandbox testing, UAT coordination, and change management communication
• Develop and maintain configuration documentation, diagrams, and lessons learned
• Monitor application performance/availability and ensure proper logging/alerting

Additional

• Contribute to IT roadmap and continuous improvement initiatives
• Provide end-user training, workshops, and quick reference guides
• Support and implement Windows-based systems and applications, including build and configuration
• May have the opportunity to lead a small to medium-sized group of team members
• Support the IT Team with all other required technical needs

Why Join Sargent?

• Be part of a team where your work has a direct impact and is valued
• Opportunity to make a difference
• Record company growth
• Opportunities for professional growth and development
• Be in a culture that values innovation, integrity, and continuous improvement

Minimum Qualifications:

• U.S. Citizenship required

• Associate degree in Information Technology, Computer Science, Information Systems, or a related field
• 3-5 years of experience in IT support, systems/application administration, or similar role (2 with Bachelor’s)
• High level of experience with Microsoft Windows operating systems
• General knowledge of Windows Server (2012 and newer) operating system
• Excellent communication skills, both written and verbal

• Ability to write clear documentation and communicate with technical and non-technical audiences

• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities and work independently or in cross-functional teams
• Position is fully on-site with a partial day on Friday

Preferred Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Management Information Systems
• Proven ability to manage a team
• Networking (TCP/IP, WINS, DNS, DHCP)
• Certifications or Other Professional Credentials: Network and A certifications are encouraged
• Knowledge of ITIL or other service management frameworks
• Strong understanding of system integration, APIs, and middleware technologies
• Demonstrated ability to lead cross-functional projects and manage stakeholder expectations

Join the Sargent Legacy in Securing Our Future

Founded in 1919, RBC Bearings (Nasdaq: ROLL) has a long, successful history of quality craftsmanship and innovation in highly technical bearing products that require sophisticated design solutions and manufacturing capabilities for Industrial, Aerospace and Defense applications around the world. In 2015, RBC acquired Sargent Aerospace and Defense.

Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land based vehicles.

At Sargent, our mission is to secure our future by making the challenging a reality.  We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.

Sargent’s continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company’s commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.

Dedication to our core values. Our must haves…

•  Integrity  We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities: is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.
• Respects and Values People. - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities: is committed to the building of strong relationships and creates an environment of trust and mutual respect.
• Customer Focus - We act with excellence in each and every interaction.   Our ideal candidate builds strong internal/external customer relationships, and goes above and beyond to deliver high quality products and services on time, every time.  Key Skills & Abilities: is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.
• Teamwork - We are better together.  Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities: is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.
• Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities: is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
• Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo.  Key Skills & Abilities: is innovative and has a problem solving mindset that provides and implements CI ideas.

EOE/W/M/Vets/Disability