What are the responsibilities and job description for the Sales Development Specialist position at RBB Systems?
RBB
Job Description
Job Title: Sales Development Specialist
Department: Sales
Reports To: Sales & Marketing Manager
FLSA Status: Exempt
Prepared By: Carrie Guenther 7-7-2025
Revisions:
SUMMARY:
The Sales Development Specialist drives growth in new sales. Through direct contact, relationship building, and follow-up, success requires independently generating new leads (prospecting) and responding to leads created through multiple RBB sources. The Sales Development Specialist is responsible and deeply involved with each lead from generation or first response onward through the sales funnel. This is a base salary plus commission position.
ESSENTIAL FUNCTIONS AND DUTIES:
This list describes the general task expectations. Other duties may be assigned.
- Develop and extend new lead opportunities from customer referrals, engineering partners, suppliers, market research, and personal outreach.
- Make cold calls and prequalify potential prospects through personal or virtual visits as necessary. Visits can be scheduled or unscheduled. Calls and visits should account for at least 33% of the weekly schedule.
- Review and follow-up on leads to identify and capture sales from new customers.
- Set up meetings (in person preferred) with the sales manager and others to deepen the RBB relationship.
- Advise managers based on the prospect’s feedback on quotes.
- Identify decision-makers and determine/address their sourcing motivations.
- Represent the character and principles of RBB to potential clients.
- Gather and share field intelligence with RBB personnel.
- Ensure that all leads are responded to within a ½ business day.
- Maintain and use the RBB CRM system to keep information organized and up-to-date.
- Handle incoming calls from potential clients.
- Assist with trade shows and launch prospect quotes as needed.
- As assigned, provide team support to cover absences and peak demands.
SUPERVISORY RESPONSIBILITIES:
None
ACCOUNTABILITIES AND BASIS FOR EVALUATION:
- Sales funnel health
- New sales
- New clients acquired
- Ensure best sales practices
JOB SPECIFICATIONS AND QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following represent the knowledge, skills, and/or abilities required. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
Knowledge, Skills, and Abilities:
- Proven ability to sell.
- Must understand operations and make commitments on behalf of RBB.
- Communicate at all levels.
- Must have excellent interpersonal skills.
- Must be able to communicate well in a highly participative environment.
- Must be self-motivated, willing to make decisions, track progress, and do what needs to be done without supervision.
- Must be able to make and keep commitments reliably.
- Solid computer skills, including Microsoft Office software (Outlook, Teams, Word, Excel, PowerPoint) and the Internet.
- Proficiency with CRM; HubSpot preferred.
Education and Experience:
- 3 years of real-world experience in technical B2B sales.
- Electronics background is highly desired but not required.
- Bachelor’s degree in technical, business, or communications discipline, or relevant electronics industry experience preferred.
Physical requirements and work conditions:
The physical demands described here represent those needed to perform the essential functions of this job successfully:
- Ability to reliably transport oneself to a wide variety of meeting places and settings.
- Visual acuity sufficient to read/decipher client documents.
- Hearing acuity sufficient to understand clients.
- Able to make and take phone calls.
- Constant use of computers.