What are the responsibilities and job description for the Quality Manager position at Razorjack Recruiting/RG Resources?
We’re looking for a hands-on, data-driven Quality Manager to lead companywide quality strategy across manufacturing, engineering, suppliers, and customer experience.
This role owns the full Quality Management System (QMS) and drives continuous improvement across internal operations, supplier quality, warranty performance, and ISO compliance.
If you thrive in fast-paced manufacturing environments and love solving problems at the root cause level, this is a high-impact leadership opportunity.
What You’ll Do
✔ Own and lead the Quality Management System (QMS)
✔ Drive supplier quality: audits, onboarding, scorecards & corrective actions
✔ Lead PPAP with suppliers to ensure robust launches and capable processes
✔ Partner with Engineering & Purchasing on PFMEAs, control plans & inspection standards
✔ Reduce warranty claims through data analysis and permanent corrective actions
✔ Lead root-cause problem solving (8D, 5-Why, Fishbone, FMEA, SPC)
✔ Oversee incoming, in-process, and final inspection
✔ Maintain ISO 9001 certification and audit readiness
✔ Present quality & warranty KPIs to leadership
✔ Develop and mentor a high-performing quality team
✔ Champion a culture of continuous improvement and accountability
What We’re Looking For
🔹 Bachelor’s degree in Engineering, Manufacturing, Quality, or related field (or equivalent experience)
🔹 5 years in manufacturing quality leadership
🔹 Strong supplier quality and PPAP experience
🔹 Hands-on ISO 9001 leadership
🔹 Expertise in root-cause and quality tools (8D, FMEA, SPC, etc.)
🔹 Six Sigma certification preferred
🔹 Strong analytical, communication, and leadership skills