What are the responsibilities and job description for the Operations Manager position at Razorjack Recruiting/ R G Resources, Inc?
(On-site, Manufacturing / Build-to-Order Environment)
We’re partnering with an industry leader in high-performance, build-to-order manufacturing—known for innovation, craftsmanship, and premium-quality engineering—as they enter their next growth phase, strengthening structure, process discipline, and data-driven production management.
They’re seeking a Director / General Manager of Operations to be the central operational leader, taking day-to-day oversight from the founders and building scalable systems while preserving a strong craftsmanship culture.
What You’ll Lead
- Day-to-day production, purchasing, and facility operations for standard products and full custom builds
- Production review cadence and KPI dashboards; develop simple, actionable reporting for teams and managers
- Labor planning and productivity to hit throughput and on-time delivery targets
- ERP-driven workflows across production, purchasing, inventory, and accounting
- Accurate work order creation, closure, and invoicing in sync with accounting and month-end close
- Process documentation – turning tribal knowledge into structured, repeatable processes
- Continuous improvement to increase throughput, reduce delays, and boost efficiency
- Purchasing & inventory strategy to ensure availability while minimizing excess stock
- Cross-functional communication between sales, production, purchasing, and accounting
- Facility maintenance, safety, and infrastructure improvements
What We’re Looking For
- 7 years operations or general management in manufacturing or build-to-order environments
- Proven leadership of production teams and purchasing operations
- Strong ERP experience (work orders, purchasing, inventory, accounting integration)
- Background in process improvement, scaling operations, and structured production management
- Experience building KPI reporting and performance management systems
- Financial / month-end close coordination experience preferred
- Strong leadership, communication, and problem-solving skills
- Thrives in a fast-growth, hands-on manufacturing environment
What Success Looks Like
- Proactive management of production data and early issue detection
- Streamlined ERP workflows with minimal manual workarounds
- On-time work order completion and invoicing
- Smooth, timely month-end closes
- Clear communication and alignment across departments
- Efficient, safe, and well-maintained facilities
- Founders freed from daily operational firefighting