Administrative Assistant

Join the Raynor Team!

Our employees are an integral part of our growth and world class customer service. At RAYNOR, we offer competitive compensation and benefits for individuals who are seeking an exciting career in Access Technologies. If you are looking for a great opportunity, take the next step by joining our sales team at Raynor!

RAYNOR INC. is a nationally recognized industry leader with over 60 years of experience in Material Handling and Access Technologies. RAYNOR provides installation and service of commercial overhead door systems, loading dock equipment, commercial entry doors and automated gate systems. We pride ourselves on excellent customer service and quality products.

Raynor Inc. is seeking a motivated and experienced Administrative Assistant to be located in Wilkes-Barre, PA.

Job Description

The Administrative Assistant will perform a variety of administrative and clerical tasks. Duties include providing support to our managers and employees, assisting with daily office needs and managing our company’s general administrative activities. This valuable position plays a crucial role in the smooth functioning of the office. The ideal candidate must be highly motivated and possess strong clerical experience. We are seeking candidates that are detail oriented and have strong organizational skills as well as time-management, interpersonal, communication, multitasking and strategic thinking skills.

Key Responsibilities Include (but not limited to):

• Provides business administrative duties to ensure office processes run smoothly.
• Assisting with a variety of clerical/administrative tasks and other activities that contribute to helping the operations of the company stay organized and efficient.
• Answering and directing incoming phone calls and email communications.
• Maintain vendor and customer contacts in CRM (Customer Relations Management) System. Documentation skills required to maintain customer records.
• Perform accounts receivable (AR) management with customers and manage commercial payments via vendor online portals.
• Creates purchase orders, sends copy to supplier and confirms all requirements have been met by supplier.
• Track inventory and restock goods when needed.
• Assist with sales activity support. This includes entering customer information into databases, email/phone outreach, and appointment scheduling.
• Assist with scheduling and dispatch activities.
• Update and maintain office policies and procedures.
• Act as the point of contact for internal and external clients/customer.
• Place and manage material and inventory orders from suppliers.
• Track logistics of orders; addressing freight issues as needed.
• Create regular reports and update internal databases.
• Assist with processing invoices, bank deposits, and credit card payments.
• Reconcile daily revenue and bank reports.
• Basic data entry in company software systems
• Manage or assist with departmental projects as they arise.
• All other duties as assigned.

Other Responsibilities Include (but not limited to):

• Coordinate incoming and outgoing mail, packages, and deliveries.
• Stock and distribute office supplies.
• Assist with property management aspect of company.
• Manage overall Company document storage by creating and implementing a physical filing system and maintaining the organization of the Company’s electronic files.
• Assist with staff onboarding process.
• Making photocopies, sending faxes, shredding documents

Skills and Experience

• 1-3 years proven office management, administrative or assistant experience.
• Experience with accounting software (NetSuite/QuickBooks Online)
• Work in a team environment and exhibit positive collaboration abilities
• Experience with Customer Relation Management applications
• Excellent time management skills and ability to multi-task and prioritize work.
• Excellent written and verbal communication skills.
• Strong computer skills: Microsoft Outlook, Word, Excel, Teams, web-based applications, and database programs
• Take initiative, fast learner, ability to remain calm under pressure and communicate with a smile.
• Excellent attention to detail
• Excellent communication skills (written and oral)
• Ability to work independently with little supervision, directing workflow to appropriate departments.
• High level of customer service and follow through.
• Work cohesively with all divisions and departments
• Demonstrated experience working in a professional office environment.
• High standards of customer service

Job Type

• Full-Time

Pay

• $40,000.00 - $52,000.00 per year

Education

• Bachelor's Degree (Preferred)
• Associate degree (Preferred)
• High School diploma (Required)

Hours

• Full-time position of 40 hours Monday through Friday. Includes Day and mid-day shifts.

Benefits

• Competitive Salary (higher range salary will be based on experience)
• Medical, Vision, and Dental Insurance
• Retirement Plan with company contribution match
• Annual Bonus
• Paid Vacation Time

Job Type: Full-time

Pay: $40,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Administrative: 2 years (Required)
• CRM software: 1 year (Preferred)

Ability to Commute:

• Wilkes-Barre, PA 18702 (Required)

Ability to Relocate:

• Wilkes-Barre, PA 18702: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $52,000