What are the responsibilities and job description for the Service Manager - Commercial HVAC (Gretna, LA) position at Raymond Search Group?
Service Manager - Commercial HVAC
Gretna, Louisiana | Full-Time
We want a business leader who runs service, not a technician who ended up behind a desk.
A commercial HVAC service business in Gretna, serving the greater New Orleans market, and part of a growing multi-state HVAC and building services platform.
The person in this seat grows the service business. You sell, you own the numbers, and you make quick, sound decisions.
What you will actually do
• Own the financials for the service department and hit the monthly number.
• Grow revenue. Build and present repair quotes, expand maintenance agreements, and deepen customer relationships.
• Hire, schedule, coach, and evaluate the service team, with regular one-on-ones.
• Put the right technician on the right job, spot training needs, and support dispatch.
• Deliver service projects, maintenance agreements, and repairs on time and on budget.
• Track maintenance contracts and contract hours so nothing slips and nothing overruns.
• Fix customer issues fast.
• Lead a safety-first team and report on operations, inventory, tools, and vehicles.
• Get on a call and back up a technician when it counts, including after hours.
What this job is not
This is not a reward for the longest-tenured tech. Field credibility matters. Business judgment matters more.
What you need to have done
• 5-7 years managing people in commercial HVAC or mechanical services, or field work with real supervisory responsibility.
• Managed a P&L.
• Estimated and presented service quotes. A sales instinct is a real plus.
• Led a safety-focused team.
• EPA certification and HVAC industry experience preferred.
• A valid driver's license and comfort in Microsoft Office.
Service coordinators, service foremen, and service leads who are ready to step up are encouraged to apply.
What we pay
• $90,000-$120,000 base salary.
• A 15% bonus plan with an accelerator up to 150% of potential. A typical service manager earns $20,000-$25,000 in bonus.
• Company vehicle or allowance, plus phone or phone allowance.
• Healthcare including some 100% company-paid plans, a 401(k) with a 5% match, life insurance, and disability coverage.
• Up to four weeks of paid time off, plus paid holidays.
Where this goes
The company invests in training, education assistance, and a defined progression path. This seat is central to growing the service business.
How to apply
This search is being run by Raymond Search Group. Reach Jeff Raymond directly at jeff@raymondsearchgroup.com or (904) 618-3460. Every conversation is confidential, and nothing goes to the client without your explicit approval.
Salary : $90,000 - $120,000