What are the responsibilities and job description for the Technology Solutions Manager position at Raymond Handling Solutions?
Raymond West is looking for an eager Technology Solutions Manager to join our Sales Team! The Technology Solutions Manager is responsible for selling and promoting iWarehouse Suite of Solutions. Responsibilities may also include receiving requests and inquiries from customers and providing product and price information, including quotations (bids). Position will include contacting customers, explaining product features, and answering any questions that customers have and negotiating prices.
Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.
Duties and Responsibilities:
Primary duties and responsibilities will vary with the specific position. Typical responsibilities are listed below. This list is not inclusive.
- Develop organizing, implementing, and overseeing programs, policies, and procedures.
- Ensure achievement of installation, training, and implementation goals
- Render decisions with respect to key department issues impacting overall service and performance.
- Provide input to senior leadership for annual budgets and sales forecasts.
- Participate in Company or Department projects.
- Works closely with other departments and communicate with all levels of employees, customers, and Manufacturers both verbally and in writing.
- Demonstrates drive and initiative.
- Maintains a professional attitude in all matters.
- Correspond with Vendors and respond to inquiries in a timely manner.
- Must be able to manage time efficiently.
- Responsible for creating sales and marketing plans to sell high level technology solutions.
- Established and enforce sales quotas including but not limited to the following: iWarehouse suite of products.
- Labor Management software
- iWarehouse Implementation process to meet customer expectations.
- After-sales efforts to ensure complete customer satisfaction.
- Focus on major products like iWarehouse suite of products to achieve Raymond DOD goals.
- Work with Raymond core sales rep to assist in product training, sales calls and project quoting for all iWarehouse offered products.
- Achieve gross margins and profitability targets for new equipment sales.
- Grow sales revenue through existing customer base and new account development.
- Provide accurate and timely information used for managing the business, including leads, proposals, marketing data, competitive data, sales forecasts, and expense management.
- Responsible for cultivating a team environment and representing the company by showing loyalty, honesty, and integrity.
Required Skills/Abilities:
- Excellent written and verbal communication skills
- Ability to present in boardrooms.
- Excellent Organizational Time Management skills
- Proficient in Microsoft office Suite and similar software
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to speak effectively before groups of customers or employees of the organization.
- Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments.
- Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
- Ability to present in boardrooms.
- Must be able to perform duties under minimal supervision.
- Ability to analyze customer requests and offer solutions.
- Ability to multi- task
- Ability and willingness to travel.
- Material Handling Experience is a plus.
- Must have a technical aptitude.
- Product and Company Training will be provided.
Education/Experience:
Minimum Education and Experience: Determined by position.
- Bachelor's degree
- 4 Years related experience and/or training; or equivalent combination of education and experience.
Travel Requirement:
- 30% (10 hours a week)
- Must be able to be insured by Raymond West
Physical Requirements:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Position is non-sedentary.
- Specific vision abilities required by this job include close vision, distance vision, and color.
- vision, peripheral vision, depth perception, and ability to adjust focus.
- Occasionally required to climb or balance and stoop, kneel, crouch, or crawl
- Occasionally required to lift and/or move up to 25 pounds.
Pay Range:
- The salary range for this position is $90,000 Base Commission. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.
Qualified candidates must be able to pass a pre-employment physical and drug screen.
Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!
Check us out at www.raymondwest.com. Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service.
Apply online via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug-free company.
This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.