What are the responsibilities and job description for the Billing Specialist position at Raymond Builders Supply?
Job Title: Billing & Customer Service Representative
Job Summary:
We are seeking a detail-oriented and reliable Billing & Customer Service Representative to support our daily sales and customer operations. This role is responsible for accurately entering billing information from handwritten sales tickets, reconciling daily counter sales, and providing excellent customer service both in person and over the phone.
Key Responsibilities:
- Accurately input billing information from salesmen’s handwritten tickets into the billing system
- Reconcile daily counter sales, ensuring accuracy and resolving discrepancies
- Assist customers at the counter with orders, payments on accounts, and general inquiries
- Answer incoming phone calls and provide prompt, professional customer support
- Maintain organized and accurate billing invoices, statements and sales records
- Communicate effectively with sales staff and owners regarding billing or customer issues
- Perform other administrative or accounting-related duties as assigned
Qualifications:
- High school diploma or equivalent required
- Meticulous attention to detail and accuracy
- Ability to read and interpret handwritten sales tickets from numerous individuals
- Basic computer skills and ability to learn billing / accounting software
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
Benefits:
- Competitive pay based on experience
- 401(k) plan available
- Stable, supportive work environment
Work Environment:
This position involves regular interaction with customers and team members in an office and counter-service setting
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Work Location: In person
Salary : $18 - $20