What are the responsibilities and job description for the Youth Services Transportation and Support Specialist position at Rawhide Youth Services?
Company Overview
Since 1965, Rawhide Youth Services has served thousands of at-risk youth and their families throughout Wisconsin as a premier mental and behavioral health agency. As a faith-based 501(c)(3) charity, we provide family-centered care, treatment, and education. We offer all this through both residential and community-based services. Every day, we are guided by our mission: "Being dependent on God, we inspire and equip at-risk youth and their families to lead healthy and responsible lives." Living that mission is only possible when we hold to our core values of unconditional love, unwavering faith, eternal hope and relentless perseverance. It’s through professional and personalized support services, our faith in God, and the belief that tomorrow will be better than yesterday, that the people we serve are able to rise up, overcome their challenges and thrive.
Job Purpose
Provides safe, reliable transportation for youth to approved destinations and assists with campus staffing when transportation is not needed. Supports youth supervision, daily routines, and a safe, therapeutic environment across residential, school, and group home settings.
Essential Functions
- Transports youth safely to appointments, home visits, activities, and other approved destinations.
- Follows transportation procedures, traffic laws, and passenger safety requirements.
- Coordinates trip schedules, communicates changes, and completes required vehicle and trip records.
- Provides flexible staffing support in youth homes, school, and other assigned campus settings.
- Supervises and engages youth while supporting established routines, behavioral expectations, and therapeutic practices.
Job Responsibilities
- PROVIDES SAFE AND RELIABLE TRANSPORTATION
- by transporting youth to approved locations; following traffic laws and Rawhide safety procedures; checking vehicles before and after trips; reporting concerns or accidents; and maintaining accurate transportation documentation.
- PROVIDES FLEXIBLE CAMPUS SUPPORT
- by assisting with staffing coverage, youth supervision, activities, and daily programming in youth homes, school, and other assigned locations when not driving.
- PROMOTES YOUTH SAFETY AND DEVELOPMENT
- by building positive professional relationships, maintaining boundaries, following established therapeutic and trauma-informed practices, and supporting youth life skills and decision-making.
- COMMUNICATES AND DOCUMENTS EFFECTIVELY
- by coordinating schedules, notifying appropriate staff of delays or concerns, and completing passenger logs, vehicle records, and incident reports as required.
- DEMONSTRATES PROFESSIONALISM AND FLEXIBILITY
Professional Development & Organizational Responsibilities
- Maintain Professional and Technical Knowledge
- Completing required trainings
- Attending educational workshops
- Reviewing professional publications
- Protects the Credibility of the Rawhide Mission
- Complying with the Rawhide standard of conduct
- Setting an example, in words and actions, that is consistent with the values and beliefs of Rawhide
- Contributes to Team Effort
- Performing other duties as directed or assigned by supervisor
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Experience working with youth or providing transportation preferred.
- Knowledge and Skills: Valid driver's license and safe driving record; understanding of traffic laws and passenger safety; ability to communicate effectively by phone, text, and email.
Working Conditions
- Full-time schedule: Tuesday-Friday, 9:00 a.m.-5:00 p.m. and Sunday, 1:00 p.m.-9:00 p.m.
- Requires driving in varied traffic and weather conditions, extended sitting, assisting passengers, occasional lifting and bending, and ability to meet physical requirements including approved therapeutic physical restraints.