What are the responsibilities and job description for the Store Manager position at RAW Wheels & Tires?
Company Description
Founded in 1996, Rent A Wheel/Rent A Tire has grown from a single store in California to being the largest rent-to-own custom wheel and tire retailer in the United States, with over 120 locations across 15 states. As the 7th largest independently owned tire dealer in the country, the company is dedicated to offering high-quality products and services at the lowest prices. With flexible purchase options, including our unique program of pay on time and owned it in half the time with 12 month rent-to-own program, customers experience affordability along with flexibility. Rent A Wheel/Rent A Tire’s customer-centric approach ensures satisfaction with personalized options under its motto, "Your wheels, your way!"
Role Description
This is a full-time, on-site Store Manager role located in Lake Worth, FL. The Store Manager will oversee day-to-day operations, including supervising staff, ensuring customer satisfaction, maintaining inventory, and achieving sales targets. Key responsibilities include managing store performance, improving customer service experiences, enforcing company policies, and implementing retail loss prevention measures to safeguard company assets. The ideal candidate will drive team performance and create a positive shopping experience for customers.
Qualifications
- Strong skills in Customer Service and Customer Satisfaction to address and resolve client needs proactively.
- Experience in Store Management, including supervising day-to-day operations and leading a retail team effectively.
- Experience on Wheels and Tires sales.
- Proficiency in Retail Loss Prevention strategies to minimize risks and ensure store security.
- Excellent Communication skills to foster teamwork and build positive relationships with employees and customers.
- Bilingual is a Plus.
- Strong organizational and problem-solving abilities, with a focus on achieving business goals.
- Prior experience in retail or related industries, Rent to own and particularly in supervisory or management roles, is highly desirable.
- High school diploma or equivalent; further education in business or retail management is an advantage.