Demo

Helpdesk Support

Ravh IT Solutions
Austin, TX Full Time
POSTED ON 11/17/2025 CLOSED ON 12/2/2025

What are the responsibilities and job description for the Helpdesk Support position at Ravh IT Solutions?

Job Details

3RequiredExperience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).
2RequiredExperience working with customers across all levels of technological proficiency.
2RequiredExperience in the support of computers, the use of applicable programs and systems (such as Microsoft Office Suite, Windows 10, and Adobe products), and troubleshooting information systems
1RequiredExperience with Active Directory
1RequiredExperience with cloud platforms and technologies like Microsoft Azure
1PreferredA strong desire to grow and advance within an organization with an opportunistic landscape
1PreferredA strong desire to grow and advance within an organization with an opportunistic landscape
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Salary : $20 - $30

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