What are the responsibilities and job description for the CME Outreach and Intake Coordinator position at Ravenwood Health?
Ravenwood Health is hiring a CME Outreach and Intake Specialist.
If you are passionate about making a positive impact, thrive in a supportive and dynamic environment, and value work-life balance, we want to hear from you!
Join us in our mission to create meaningful change and build a brighter future together. Apply now and embark on an exciting journey with us!
Ravenwood Health is a private nonprofit and trauma informed agency. We strive to provide a safe and compassionate community and work environment that supports and respects the unique journey of each person's professional goals.
JOB DESCRIPTION
Summary/Objective
This is a direct care position that has the goal of facilitating enrollment into OhioRise via the completion of the CANS, communication with referents and linkage to CME services. This position supports the referent's needs while awaiting assignment to a Care Coordinator.
Key Responsibilities
- Detail-oriented, organized and able to synthesize information from multiple sources.
- Effective client service, communication and collaboration skills required.
- Ability to function independently and as a team player in a fast-paced environment.
- Strong written and verbal communication skills.
- Actively outreaches all new referrals to determine client/family interest in OhioRISE and care coordination services.
- Completes CANS assessments for referrals as needed.
- Actively communicates with referents to obtain collateral information and provide referral status updates.
- Ensures warm hand-off to assigned care coordinator.
Knowledge, Skills, and Abilities
- Has experience with electronic healthcare systems and general office technology.
- Is effective in establishing rapport and building a collaborative relationship with youth and their families/caregivers.
- Displays professionalism, maturity, and respect in interactions with clients and their families.
- Demonstrates good decision making and problem-solving skills.
- Employees demonstrate strong communications skills by returning and responding to phone calls or emails within 24 hours and other correspondence in a timely manner, and through their ability to interact across cultures.
- Keeping appropriate professional boundaries and seeking supervision as needed.
- Has knowledge of clinical needs of children, youth, and families.
Supervisory Responsibility
None
None
Required Education and Experience
Have a minimum of three years' experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field, providing community-based services to children and youth and their family or caregivers.
Preferred Education and Experience
Background and/or experience in one or more of the following: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
Cultural knowledge of key populations that will be served.
Additional Eligibility Qualifications
None
None
Physical Demands
While performing the duties of this job, the employee is regularly required to communicate with youth and their families/caregivers, as well as collaterals and community partners.
Travel and Schedule Expectations
Some in person travel within the catchment area is necessary to complete CANS assessments.
Some in person travel within the catchment area is necessary to complete CANS assessments.
Occupational Risk of Exposure to Blood and/or OPIM
Level 11 - Moderate
CME Intake Specialist Benefits Include:
- Competitive Salary: We offer a salary package that reflects your skills, experience, and contributions.
- Generous Time Off: Enjoy 3 weeks of vacation, along with 56 hours sick time, 8 paid holidays, and 4 wellness days per year. We understand the importance of work-life balance and strive to provide ample time for rest and rejuvenation.
- Comprehensive Benefits: Access comprehensive health, life, dental, and vision insurance coverage to safeguard your well-being and provide peace of mind for you and your loved ones.
- Financial Security: Take advantage of perks like mileage reimbursement, a flexible spending account, a 401k with company match, and short- and long-term disability insurance. We prioritize your financial health and future stability.
- Supportive Environment: Receive clinical supervision and ongoing consultation to enhance your skills and support your professional growth. Our team is dedicated to providing the guidance and resources you need to succeed.
EEO Statement:
Ravenwood Health is firmly committed to prohibiting discrimination based on race, color, sex, age, religion, ancestry, national origin, citizenship, disability, military status, sexual orientation, or genetic information throughout the employment process, from selection through termination. Ravenwood Health expects all employees, vendors, and associates to support the nondiscriminatory policies of Ravenwood Health