Demo

HEALTH INFORMATION MANAGEMENT SYSTEMS CLERK

RAVENSWOOD FAMILY HEALTH CENTER
Palo Alto, CA Full Time
POSTED ON 7/25/2026
AVAILABLE BEFORE 9/25/2026

ORGANIZATION

The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health.

 

POSITION SUMMARY

Under direct supervision, the HIMS Clerk is responsible for verifying the completeness of all documents, uploading and indexing documents, releasing medical records, distributing faxes and staff messages in a timely manner, and transporting documents to be scanned from building to building within RFHN.  

 

DUTIES AND RESPONSIBILITIES

To be performed in accordance with RFHN Policies and Procedures

  1. Sorts, verifies, and confirms the completeness of all documents sent to the HIMS department for scanning.
  2. Uploads and indexes all documents in OnBase platform.
  3. Releases medical records in accordance with established HIMS department procedures; seeks guidance from HIMS Supervisor or Manager for special or non-standard requests.
  4. Distributes faxes to the appropriate drives and subfolders, verifies that all patient information on the faxes is correct before it is sent to the appropriate provider’s in basket, and messages the provider to inform them of all consult reports and hospital summaries that are available for review in Care Everywhere.    
  5. Uploads and/or distributes any documents that are being sent to the Medical Records email account.
  6. Picks up and drops off scanned documents from the 1885 building to the HIMS department building.
  7. Provides backup coverage when the HIMS department is short-staffed.
  8. Other duties as assigned by supervisor.
Qualifications:

QUALIFICATIONS

  • High School Diploma or GED required.
  • Minimum one year of experience in medical records preferred.
  • Experience in health information management systems preferred.
  • Knowledge and understanding of medical terminology/anatomy strongly preferred.
  • Experience in Health Care or Non-Profits preferred.
  • Must be highly accurate and detail-oriented strongly preferred.
  • Ability to understand, remember, and apply information and skills strongly preferred.
  • Ability to multi-task strongly preferred.
  • Ability to maintain strict confidentiality of patient information strongly preferred.
  • Demonstrated proficiency in previous work experience with excellent references.
  • Up to date with COVID-19 vaccines per current CDC guidelines strongly recommended.

     

    The pay range for this position is $23.00 to $27.00 per hour.  However, the final base salary will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers.

     

    Ravenswood Family Health Network is an equal opportunity employer

Salary : $24 - $28

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