What are the responsibilities and job description for the Experience Center Assistant Manager position at Rave Financial?
Summary:
- Supports the day-to-day operations of an in-school credit union branch.
- Delivers great member service while helping achieve business goals.
- Assists with lending activities and team development.
- Helps coach, support, and motivate team members.
- Requires 1–3 years of related experience, a high school diploma or GED, and strong communication and leadership skills.
Role:
To assist with the direction and supervision of an in-school retail experience center, ensuring that the location meets organizational, financial, operational, service and growth objectives. Has lending authority per credit union policy.
Knowledge and Skills:
Experience: One year to three years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills:
1. Ability to work in a strong, collaborative team environment.
2. In-depth knowledge of credit union operations, practices and procedures.
3. Strong communications skills - listening, written and verbal.
4. Strong management, coaching and leadership skills.
5. Ability to operate related computer software as provides by the Credit Union.
6. Ability to operate general office equipment.