IT Specialist

Job Purpose:
The IT Specialist at RATTO BROS INC is responsible for managing and enhancing the company's IT infrastructure to ensure optimal performance, security, and efficiency. This role involves providing technical support, maintaining systems, and implementing new technologies to support the company's operations and strategic goals.

Key Responsibilities:

• Provide technical support and troubleshooting assistance to employees for hardware, software, and network-related issues.
• Maintain and update IT systems, including servers, networks, and databases, to ensure smooth and efficient operations.
• Implement security measures to protect company data and systems from cyber threats and unauthorized access.
• Collaborate with other departments to identify and implement technology solutions that enhance productivity and efficiency.
• Manage IT projects, including system upgrades and new technology implementations, ensuring they are completed on time and within budget.
• Develop, maintain, and optimize inhouse applications and tools using .Net, C , C#, Python, Blazor, JavaScript, and HTML
•  Manage & maintain SQL databases, including design, optimization, troubleshooting, and performance monitoring.
• Develop and maintain IT policies and procedures to ensure compliance with industry standards and regulations.
• Train and support staff on the use of new technologies and systems to enhance their technical skills and productivity.
• Monitor system performance and make recommendations for improvements to optimize IT resources and capabilities.

Required Education:
Bachelor's degree in Information Technology, Computer Science, or a related field.

Required Experience:

• Minimum of 3 years of experience in IT support or a similar role.
• Proven experience in managing and troubleshooting network infrastructure.
• Experience with IT security protocols and best practices.
• Familiarity with cloud computing services and virtualization technologies.

Required Skills and Abilities:

• Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
• Proficiency in operating systems such as Windows, Linux, and macOS.
• Excellent communication skills, both verbal and written, to effectively collaborate with team members and stakeholders.
• Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
• Knowledge of database management and data backup/recovery procedures.
• Strong understanding of IT service management frameworks, such as ITIL.
• Ability to work independently and as part of a team, demonstrating strong interpersonal skills.
• Valid California Driver’s License Class C 
• Bilingual in English and Spanish, written and spoken; but not required

Salary : $35 - $40