What are the responsibilities and job description for the Safety and Operations Trainer position at RATP Dev USA?
Essential Functions / Process Responsibilities include the following; other duties may be assigned as necessary:
The Training Instructor is responsible for developing, implementing, and administering operator training and staff development programs to support RATP Dev’s mission and culture for exceptional customer service.
- Ensures that all newly hired bus operators are properly trained in the safe and effective operation of all CARTA revenue vehicles.
- Conducts classroom and behind-the-wheel instructional training and bus maneuvering. Includes road/street defensive and safe driving habits for all new bus operators and employees in bus-driving-related positions.
- Ensures that incumbent bus operators and employees in related field receive retraining on vehicle operations for enhanced safety both for passengers and equipment.
- Certified Driving Instructor for Training Facility. Facilitate training of Part Time/Bus Operator Trainers to insure all are properly trained and certified within CARTA Safety & Training guidelines.
- Assist and serve as backup in the absence of the Safety Manager. Assist other Training Coordinators with special training programs that enhance the professional skills of bus operators; examples are fare collection, accident prevention, and accident classifications.
- Maintain and prepare accident and incident reports and OSHA Logs. applications required by law with federal and state agencies such as Insurance Commissioners, OSHA Logs for Risk Management. Includes analysis of monthly and yearly accidents/incidents for FTA, NCPTA and NTD reporting.
- Develop training agenda for bus operator training program, includes preparing and updating as needed of training manuals.
- Prepare and formulate written correspondences, Safety bulletins, notices and other reports.
- Perform Ride Checks to ensure CARTA Safety Standards are met. Includes Post Accident Ride Checks.
- Must have a Class A or B CDL w/ Passenger and Air Brake endorsements.
- Ability to pass a drug screening, DOT Physical and background check.
- Proficient in Microsoft Word, Excel, and PowerPoint
- Proven organizational, verbal, written, and relational communication skills with the ability to appropriately interact with employees of all levels including bus operators, customers, senior management, union officials, and the public.
- Ability to work flexible hours and varied work schedules including early morning, late nights, weekends, and holidays.
- Must have knowledge of the principles of administration, supervision, and developing training programs for classroom presentations, defensive driving, and safety regulations. Includes knowledge of transit operation equipment and vehicles. Must have knowledge of CARTA defensive driving and safety regulations and Highway Safety rules that govern local and state, to include those rules and regulations that govern Federal Motor Carriers. Must have knowledge of and ability to operate various audio/visual aids and slides to include PowerPoint presentations for classroom training.
- Ability to: Effectively teach and train personnel how to safely operate transit vehicles according to guidelines established by CARTA to include those Highway Safety rules that govern local, state, and Federal Motor Carriers. Ability to effectively train new bus operators how to operate transit buses and present other related training and re-training to a diverse employee base of bus operators and other employees. Apply independent judgment and initiative in developing solutions to problems. Interact professionally with various levels of CARTA employees and outside representatives.
- Associate's Degree with coursework in Business Administration/Transit Safety Operations Management or Highway Safety. Preference is given to candidates with evidence and background in developing and delivering training programs evidenced by certifications and/or employer references. However, three years or more experience in a driver training instructor capacity from an inter-city/urban transit system or transportation industry (Trucking or Bus) or related field will be considered in lieu of a degree. Must be proficient in MS Word, Internet, Outlook, and other Internal applications specific to the Safety Division. (Excel, PowerPoint is a plus). Excellent verbal and written communication skills are an essential part of job duties. Must be a team player, problem solver with excellent analytical and human relation skills.
The Training Instructor is responsible for developing, implementing, and administering operator training and staff development programs to support RATP Dev’s mission and culture for exceptional customer service.