Enterprise Account Director - Hospitality Technology Solutions (US)

Enterprise Account Director – Hospitality Technology Solutions

Preferred Location(s): (i) Washington DC – Maryland – Virginia area; (ii) New York / New Jersey; and (iii) Atlanta / Chicago

About RateGain

RateGain Travel Technologies Limited is a global leader in providing AI-powered SaaS solutions for the travel and hospitality industry. We work with over 3,200 customers and 700 partners across more than 100 countries to help accelerate revenue generation through customer acquisition, retention, and wallet share expansion. As one of the largest processors of electronic transactions, price points, and travel intent data, RateGain drives better outcomes for businesses in hotels, airlines, travel agencies, car rentals, cruises, and more. Since its inception in 2004 and headquartered in India, RateGain collaborates with top global organizations, including 16 Global Fortune 500 companies, to unlock new revenue opportunities daily.

Exploring the Role

Would you like to be part of a talented team of experienced professionals enabling global hotel groups to unlock new revenue opportunities and deepen their customer engagement? As an Enterprise Account Director at RateGain, you will have the unique opportunity to drive digital transformation across the global hospitality industry, partnering with strategic hospitality accounts and delivering cutting-edge technology solutions that drive consumer demand and enable direct guest engagement, while expanding wallet share.

Our solutions empower global hotel groups to grow by optimizing their distribution strategies, personalizing guest interactions, and maximizing profitability. We work closely with the world’s most recognized hospitality brands, helping them leverage best-in-class technology solutions, automation, data, and AI-driven insights to stay ahead in a highly competitive and ever-evolving market. If you are passionate about accelerating enterprise customers’ growth through technology, join us and be part of our journey.

Key Responsibilities

• Develop and execute strategic account plans to drive adoption of RateGain’s technology solutions across your designated portfolio of customer accounts.
• Build deep, trusted relationships with C-level executives (including the Chief Executive Officer, Chief Commercial Officer, Chief Financial Officer, and Chief Marketing Officer); commercial, sales, and marketing leaders; revenue management and distribution executives; functional managers; and digital / ecommerce teams.
• Identify key business challenges within hotel organizations and align our solutions to deliver differentiated and measurable business outcomes.
• Lead complex enterprise sales cycles, collaborating with internal teams to develop tailored proposals, manage negotiations, and close high-value, long-term, strategic deals.
• Work cross-functionally with our divisional leaders, product, marketing, and customer success teams to ensure that customer needs are met and exceeded.
• Develop and maintain ongoing relationships with your customers (through regular business reviews, delivery and performance updates, and more), to ensure RateGain is exceeding expectations, favorably positioned, and a preferred business partner.
• Stay ahead of industry trends and be recognized as a trusted advisor to your customers, on how emerging technology can shape their commercial strategy and guest experience.
  
  

Experience

• 10 years of enterprise sales or business development experience, ideally selling SaaS, digital marketing, CRM, or revenue optimization solutions to hospitality customers.
• Experience as a quota-carrying technology enterprise sales or business development professional, with a track record of success managing large, complex accounts, while achieving / exceeding your quota.
• Bachelor’s degree in business, hospitality, technology, or a related field (or equivalent work experience).
  
  

Knowledge

• Strong industry background in hospitality technology, digital distribution / ecommerce, revenue management, CRM, or guest experience solutions.
• Demonstrated success in identifying, developing, negotiating, and closing enterprise-level, long-term technology-led initiatives with hotel groups
• Deep understanding of the hospitality industry’s commercial landscape, including brand/franchise dynamics, pricing and distribution strategies, loyalty programs, and digital transformation initiatives.
  
  

Skills

• Experience in consultative selling, with the ability to navigate complex sales cycles and favorably influence multiple stakeholders.
• Proficiency with CRM tools (Salesforce), with experience developing and managing strategic account plans and forecasts.
• Strong business acumen, with the ability to differentiate solutions and articulate ROI-driven value propositions.
  
  

Ability

• Proven ability to engage with senior stakeholders, including C-level executives, commercial leaders, and technology decision-makers.
• A self-starter with a passion for hospitality technology and a drive to help hotel brands innovate and grow.
  
  

Equal Opportunity Employer

We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.