Mortgage Loan Processor - Bilingual

About Guaranteed Rate:

Rate is the 2nd-largest retail mortgage lender in the U.S. By offering industry-leading tools, low-rate mortgages, and unparalleled customer service, we’ve become the Home Purchase Experts®. At Guaranteed Rate, we think big – pushing beyond what most people believe is possible. We strive to work with the best of the best, building business with the best referral partners and hiring the best employees – allowing us to deliver world-class customer service. Our goal is to make sure every customer has a great experience. Headquartered in Chicago with 5,000 employees in 300 offices across the U.S. and licensed in all 50 states, we’ve helped thousands of homeowners with more than $37 billion in home purchase loans and refinances in just the past year alone.

Pay Range: $50k-$55k Base, plus incentive bonus

Work in office 3-4 days per week

Office location:

2001 Clayton Rd, Concla 057, Suite 200, Concord, CA 94520

What's the Role?

Rate is currently seeking a hard-working, dedicated Loan Processor to join our innovative and passionate team.

Responsibilities:

• Work closely with our Loan Officers to ensure a timely and accurate experience for our clients—from first time home buyers to refinancers—throughout the entire mortgage process.
• Scheduling and tracking of closing dates, contingency dates and loan lock expirations.
• Review loan approvals and address all conditions required for underwriting and closing.
• Receive on-going, comprehensive training and become an expert on home loan products and the mortgage process.
• Scheduling and tracking of closing dates, contingency dates and loan lock expirations.
• Prepare and submit timely and accurate loan files to the Closing Department.
• Use state of the art technology to manage your loan pipeline as well as conduct credit and underwriting analysis.
• Provide world-class customer service and respectful, consultative guidance to your clients.

Qualifications:

• 3 years of recent experience in an operational role preferred in the residential mortgage industry – Loan Processing, FHA, VA, Bond, Conventional, 1st time homebuyers.
• Experience using Encompass, Fannie Mae’s Desktop Underwriter and Freddie Mac’s Loan Prospector.
• Excellent disposition, mindset, communication skills and work ethic.
• Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment.
• Strong listening, problem solving skills and out of box thinking.
• An inherent love of and desire to serve clients and create something unique and fantastic.
• A commitment to integrity and customer service.
• Bilingual with English and Spanish a must

Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason, as protected by law.

The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).

Applications are being accepted on an ongoing basis.