What are the responsibilities and job description for the Sales Account Executive position at Rat Incorporated?
Benefits:
- commission pay
- 401(k)
- Bonus based on performance
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a highly motivated and energetic inside Sales Account Executive to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting sales reports, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals. This position encompasses customer service and sales. The position also requires full product, sales and order entry process knowledge, as well as industry knowledge, product awareness, and an ability to sell the brand. The role must also be able to handle all customer types (construction, special event, seasonal, long term) as well as interact professionally with all the team personality types.
Responsibilities
- Total Customer Care: Maintain a positive and professional attitude toward customers, provide customer support, and ensure customer satisfaction.
- Product knowledge and pricing be able to offer all available products to customer so they can make an informed decision about their rental and or service selection.
- Complete understanding of the entire customer service process including notes, order entry, complaint handling, inventory availability, service issues, and accounts receivable topics
- Be ready and able to answer inbound telephone calls and redirect to appropriate department if necessary.
- Develop rapport and build relationships with existing and potential customers
- Meet or exceed designated sales targets
- Create and implement an effective sales strategy
- Document all leads, sales, and customer interactions in customer relationship management (CRM) program
- Technology Knowledge: be able to work with all software the company uses to manage and maintain customers and remain proficient in CRM, as well and order entry in dispatching software.
- Use best practices in negotiation and sales techniques to close sales
- Generate leads by finding potential new sales opportunities.
- Perform other duties assigned.
Qualifications
- High school diploma/GED required, Bachelor’s degree preferred
- Ability to work overtime, Weekends, and Holidays - as requested and needed.
- weekends and overtime required during busy season (may-September).
- 5 years experience in customer service
- 5 years experience in sales
- Excellent negotiation and customer service skills
- Strong written and verbal communication skills
- A positive attitude and ability to be persistent
- Drug-Free, must pass a drug test if/when requested
If you are a motivated individual with a passion for sales, excellent communication skill, and a drive for success, we would love to hear from you. Apply now to join our team...