What are the responsibilities and job description for the Operations Assistant position at Rasa Floors & Carpet Cleaning LLC?
Description
Operations Assistant - Support Execution. Drive Efficiency. Keep Operations on Track.
Since 1994, Rasa Floors has been a national leader in the multifamily flooring industry, known for speed, reliability, and service execution. Our ability to deliver same-day and next-day installations depends on strong operational coordination, disciplined processes, and team accountability.
We are growing and hiring an Operations Assistant for our Insert Baltimore Branch—someone who thrives in a fast-paced environment, takes ownership of daily execution, and ensures both warehouse and installation operations run efficiently. This role is critical to maintaining service quality and supporting both field and sales teams.
Why Join Rasa Floors
- Stable, Growing Company: 30 years of industry leadership with continued national expansion
- Operational Impact: Your role directly supports customer delivery and installation success
- Structured Environment: Clear expectations, accountability, and support to succeed
- Career Growth: Advancement opportunities as we continue to expand
Schedule
- Monday–Friday, 10:00 AM – 7:00 PM (some Saturdays based on business needs)
What You’ll Do
- Coordinate and support daily warehouse and installation operations
- Travel to job sites as needed to inspect installations and ensure quality standards are met
- Communicate with flooring technicians, sales representatives, and customers to resolve issues
- Ensure installations are completed on schedule and aligned with expectations
- Operate warehouse equipment, pull materials, and assist with loading/unloading
- Maintain warehouse organization, cleanliness, and operational readiness
- Process and prepare orders for subcontractors and internal teams
- Sell and distribute materials and supplies to subcontractors
- Maintain accurate inventory tagging and tracking
- Inspect vehicles, equipment, and tools to ensure safety and operational performance
What It Takes to Succeed
Top performers in this role:
- Take ownership of daily operations and follow through on commitments
- Work with urgency and adapt quickly in a fast-paced environment
- Are dependable, organized, and detail-oriented
- Communicate clearly and resolve issues proactively
- Balance multiple priorities while maintaining accuracy and efficiency
This Role Is a Fit If You:
- Thrive in a hands-on, fast-moving environment
- Take pride in keeping operations organized and on schedule
- Are comfortable working both independently and with a team
Qualifications
- 3–6 months of related experience
- Ability to read and interpret safety rules, procedures, and operational instructions
- Ability to operate warehouse equipment and machinery
- Strong communication skills (verbal and written)
- Ability to lift, move, and handle materials throughout the shift
- Basic math skills (fractions, measurements, and calculations)
- Basic computer skills (Word; beginner to intermediate Excel)
- Forklift certification (or ability to obtain)
- Valid driver’s license with a clean driving record
What’s in It for You
- Medical, Dental, Vision, and Life Insurance (eligible after 30 days)
- Short- and Long-Term Disability additional coverage options
- 401(k) with up to 4% company match (eligible after 90 days)
- PTO (up to 2 weeks in first year) 9 paid holidays
- Education reimbursement and career development programs
- Paid volunteer time (up to 3 hours/month)
- Advancement opportunities — we promote from within
If you take pride in keeping operations running smoothly, work with urgency, and want to play a key role in delivering for customers every day — we want to hear from you. Apply today to join Rasa Floors.
Equal Opportunity Employer
RASA provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
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