What are the responsibilities and job description for the Terminal Manager position at RAS Delivery Services?
Position Summary
We are looking for a Terminal Manager for our warehouse. This role will manage staff and provides services to the location in the areas of compliance, safety, and leadership. Works independently, using sound judgment in making decisions and maintaining confidentiality.
Essential Functions
Operations Management
Responsible for the location’s budget and profitability
Oversees Accounts Receivable and Driver Settlement
Responsible for meeting and exceeding company metric goals (QOS, TDI, etc)
Manage daily operations, troubleshooting and taking care of hot button issues arising during the course of day which may involve safety, service, or customer issues
Oversee warehouse security through continuous monitoring of security program, frequent review of physical security measures and recommends modifications to the program as required
Warehouse/Office Employees
Train, develop and retain a strong Warehouse & Office Team
Review and approve employee timecards and schedules. Manage temporary agency labor as needed.
Manage Scorecard & PARS process
Delivery Team Management
Engage all delivery teams at the location regarding compliance processes and safety
Manage recruiting process for local delivery team contractor holders
Ensure DOT Compliance
Manage Fleet data at the specific location and submit monthly to the CFO
Perform field audit of delivery team performance
Inventory
Monitor appliance inventory to ensure accuracy and verify progress
Manage Installation Parts
Customer Orders
Verify routes and Delivery Team assignments
Oversee Anti-tip compliance
Communicate with customers and clients when needed
Safety
Responsible and accountable for overall workplace safety and compliance performance for each assigned location
Acts as a conduit for employee workplace safety concerns and is responsible for improving workplace safety efforts
Investigates all Workers’ Compensation, Auto Liability and General Liability claims with assistance from others as needed
Ensures routing of delivery team routes do not compromise FMCSA Hours of Service (HOS) rules
Enforces, coaches, mentors, trains others as needed to improve individual and group safety performance
Other Duties as Assigned
Supervisory Responsibilities
Directly supervises team of office staff, warehouse associates, and supervisors
Competencies, Skills, and Education Requirements
Excellent interpersonal skills - Strong written and verbal communication skills
Ability to multi-task while interacting with others in a fast-paced environment
Meticulous attention to detail, active listening skills, proven problem-solving skills and strong analytical ability
Commitment to collaborate with Management and employees throughout the organization is required
Strong general computer skills including MS Office Suite; proficiency in word processing, spreadsheets and Internet communications required
Proficiency with computer applications and the ability to enter, locate, manipulate, and analyze data using computer applications and various other data resources is essential
Ability to read and interpret documents such as safety rules, operating instructions, maintenance instructions, and procedure manuals
Must be able to pass a background screen, and drug screen
Must have a valid drivers license
Must be 18 years or older
Possess a high school diploma or general education degree (GED), prefer Bachelor’s degree with relevant work experience
Minimum of four years related job experience
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Operation Days
Monday - Saturday
Sundays Off
Willingness to travel:
25% (Preferred)
Work Location: In person
We are looking for a Terminal Manager for our warehouse. This role will manage staff and provides services to the location in the areas of compliance, safety, and leadership. Works independently, using sound judgment in making decisions and maintaining confidentiality.
Essential Functions
Operations Management
Responsible for the location’s budget and profitability
Oversees Accounts Receivable and Driver Settlement
Responsible for meeting and exceeding company metric goals (QOS, TDI, etc)
Manage daily operations, troubleshooting and taking care of hot button issues arising during the course of day which may involve safety, service, or customer issues
Oversee warehouse security through continuous monitoring of security program, frequent review of physical security measures and recommends modifications to the program as required
Warehouse/Office Employees
Train, develop and retain a strong Warehouse & Office Team
Review and approve employee timecards and schedules. Manage temporary agency labor as needed.
Manage Scorecard & PARS process
Delivery Team Management
Engage all delivery teams at the location regarding compliance processes and safety
Manage recruiting process for local delivery team contractor holders
Ensure DOT Compliance
Manage Fleet data at the specific location and submit monthly to the CFO
Perform field audit of delivery team performance
Inventory
Monitor appliance inventory to ensure accuracy and verify progress
Manage Installation Parts
Customer Orders
Verify routes and Delivery Team assignments
Oversee Anti-tip compliance
Communicate with customers and clients when needed
Safety
Responsible and accountable for overall workplace safety and compliance performance for each assigned location
Acts as a conduit for employee workplace safety concerns and is responsible for improving workplace safety efforts
Investigates all Workers’ Compensation, Auto Liability and General Liability claims with assistance from others as needed
Ensures routing of delivery team routes do not compromise FMCSA Hours of Service (HOS) rules
Enforces, coaches, mentors, trains others as needed to improve individual and group safety performance
Other Duties as Assigned
Supervisory Responsibilities
Directly supervises team of office staff, warehouse associates, and supervisors
Competencies, Skills, and Education Requirements
Excellent interpersonal skills - Strong written and verbal communication skills
Ability to multi-task while interacting with others in a fast-paced environment
Meticulous attention to detail, active listening skills, proven problem-solving skills and strong analytical ability
Commitment to collaborate with Management and employees throughout the organization is required
Strong general computer skills including MS Office Suite; proficiency in word processing, spreadsheets and Internet communications required
Proficiency with computer applications and the ability to enter, locate, manipulate, and analyze data using computer applications and various other data resources is essential
Ability to read and interpret documents such as safety rules, operating instructions, maintenance instructions, and procedure manuals
Must be able to pass a background screen, and drug screen
Must have a valid drivers license
Must be 18 years or older
Possess a high school diploma or general education degree (GED), prefer Bachelor’s degree with relevant work experience
Minimum of four years related job experience
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Operation Days
Monday - Saturday
Sundays Off
Willingness to travel:
25% (Preferred)
Work Location: In person