What are the responsibilities and job description for the Part-Time, Admissions Data Entry Processor * - Raritan Valley Community College position at Raritan Valley Community College?
Raritan Valley Community College's Admissions Department is seeking a part-time Data Entry Processor to support the office with processing Admissions documents and data. Under the direction of the Assistant Director of Admissions, the data entry application processor's primary responsibilities are to evaluate and process applications, verify the information, correct inaccuracies, follow-up with the student when necessary, process admission information update forms, image and link documents, organize and file paper documents, maintain and improve the student experience throughout the application process. The incumbent must be willing to go the extra mile to close the applicant cycle for admission.
Essential Duties:
Processing of High School transcripts an Immunization records as Admission Documents. Scanned documents via Banner AppXtender.
Daily checking to ensure that the software is running properly and notifying the Technology Services and the CRM team when issues arise.
Responding to emails regarding application holds and application status, G# and passwords, and questions from colleagues.
Participation (based on availability) at open house, instant decision day (IDD), registration and application days, and first year registration sessions (FYRS).
Provide a high level of customer service in assisting students and colleagues with records and admission procedures.
Assist with correcting error reports such as residency error reports, applicant error reports, out-of-county residency with county address, in-county residency with out-of-county address, bad phone number reports and applied not admit coming (AC) report, matching duplicate applications, and other reports as necessary.
Handle electronic processing softward in order to load applications and ensure that the admission checklist is accurate based on student type.
Perform other related duties, including special projects as assigned by supervisor.
Job Requirements:
Associate's Degree.
Working experience using student information systems (SIS), database management, and customer resource management (CRM) software.
Must be able to efficiently and accurately handle time-sensitive and confidential information.
Strong organizational and problem-solving skills.
Ability to communicate effectively, orally and in writing with a diverse student population, college employees, and the community in general.
Excellent customer service skills as demonstrated by related successful work experience.
Must follow the FERPA and GDPR regulations of higher education.
Strong commitment to the mission of a comprehensive community college.
Preferred Qualifications:
Bachelor's preferred.
Bilingual - Spanish preferred.
Working experience using student information systems (SIS), database management, and customer resource management (CRM) software. Specifically, Ellucian Banner (database management), Salesforce, TargetX, Axiom.
Computer proficiency using Microsoft Office Suite.
Additional Information:
The Data Entry Processor is an in-person position on RVCC's campus in Branchburg, New Jersey. The position is eligible to work up to 24.5 hours per week. The Admissions office is open Monday - Friday from 8:30am to 5pm.